What is Mail Drop?
Mail Drop is a new feature of the Omni Sync Server that lets you send emails directly into your OmniFocus Inbox. You can create multiple private send-to addresses in order to give access to third parties, and delete those addresses at any time.
- Forwarding actionable emails from your PC at work;
- Processing emails on your iPhone or iPad;
- Using IFTTT (If This Then That) to automate all kinds of internet-y things;
- Allowing a partner to delegate actions directly into your OmniFocus system.
How to get started
If you're already using the Omni Sync Server to sync OmniFocus, you can log in to the sync server web interface and create your first Mail Drop address. After logging in, just click the Create Address button to automatically generate the email address (a combination of your account name and a random string of characters)
If you don't have a Sync Server account yet, you can sign up here. The account creation process includes instructions for configuring OmniFocus to use your new account (it's as simple as tapping or clicking a link in an email).
What kind of information can I add to OmniFocus via Mail Drop?
When you send an email message to Mail Drop, the subject line of that message will become the name of your new Inbox item. The body of the message will become the note; it can contain text, attachments, and simple HTML (more complex formatting is stripped).
I'm already using the OmniFocus Mail Rule and Clip-O-Tron or firstname.lastname@example.org to process email.
Mail Drop is designed to have fewer external dependencies than our current solutions that involve Mail on OS X. Each time the OS has been updated recently, we have had to do a significant amount of work to keep basic functionality working, and in some cases have not been able to restore features. While Mail Drop's functionality is currently basic, we plan on using the time saved to add more features so that it has the best of all of the previous solutions.
Can I specify my own Mail Drop address?
The string of characters after your username in your Mail Drop address is random as a precaution against spam, malware, and other nefarious things from making their way to your OmniFocus inbox. (If you have a problem with an address, you can always delete that Mail Drop address from your Account Management page and create a new one to get a new unique string.) Adding the address to your Contacts makes it easy to use Mail Drop without having to remember the whole address.
If you'd prefer a custom address that's easier to give out, you could create an alias address through your email provider that forwards to your sync address. For more info, read: iCloud: Create or change email aliases
Please note: Since email attachments are included when you add to OmniFocus via Mail Drop, keep in mind that those attachments will add to the overall size of your database until removed. The larger your database is, the longer sync will take and the more data this will consume (if you're on a cellular connection). In other words, you might not want to set up a rule to automatically forward your entire email inbox to OmniFocus! If you're forwarding a lot of emails with attachments, we recommend cleaning out old attachments every so often, as outlined here.View Article
The OmniFocus Clip-o-Tron is a handy tool for extending OmniFocus's interaction with Mail for Mac OS X. It lets use your Clippings shortcut to copy Mail messages to Quick Entry. In OmniFocus 1 it could be installed from OmniFocus Preferences, but due to new security features governing what data apps can touch outside their own domains (sandboxing) a new solution was required for OmniFocus 2. We present: the new Clip-o-Tron 3001!
(Please note that if you're using Yosemite, the Clip-o-Tron requires OmniFocus v2.0.3 or later.)
In OS X Mavericks, the Clip-o-Tron plugin will copy the subject, body and attachments from an email message, along with a link back to the original message.
In OS X Yosemite, Apple Mail no longer copies message contents to the pasteboard, so Clip-o-Tron will copy the subject line and link back to the original message. (If Yosemite's Mail ever restores its support for copying email messages, then OmniFocus will start including that content again without any changes on our part.)
For users of OmniFocus 2, the Clip-o-Tron is now available in an installer that does two things:
It installs the Mail bundle (a plugin for the Mail app, essentially) that enables the more robust clipping capabilities required to grab entire mail messages.
It also optionally installs a Login item that checks to make sure Clip-o-Tron is still up to date with the version of OS X that you're running, and provides an update if necessary. If you choose not to install the Login item Clip-o-Tron will still install, but you'll have to download it again and update manually to keep it working with the latest changes in Mail.
To get started, download the disk image using the link above. Drag the OmniFocus Clip-o-Tron Installer app to your Applications folder and then double-click to launch it. You'll be asked to quit and restart Mail for the plugin to take effect.
Once installed, you can use your Clippings keyboard shortcut (customizable from OmniFocus Preferences) to a selected message in a Mail message list. The message will be added to OmniFocus Quick Entry as an item with the email subject as the title of the item, and a link back to the original message in the note.
You can remove Clip-o-Tron at any time by running the installer (the same one that's available above) and choosing Remove. When Clip-o-Tron isn't installed you can still clip content highlighted in Mail’s message content area using the Clippings shortcut set up in OmniFocus Preferences.View Article
When an app on your iPhone, iPod Touch, or iPad is behaving an an unexpected way, our Support Humans may ask you to send along a Console Log. The log can tell us exactly what is going on behind the scenes and help get you back up and running quickly. In order to get the Console Log from your device, you'll need to download a special utility.
Step 1: Download and install the iOS Console application
LemonJar makes a free application called iOS Console, which is very handy for retrieving console logs from an iPhone, iPad or iPod Touch.
Step 2: Connect your iOS Device
Launch iOS Console and plug your device into your computer. After a few moments, a window should appear that displays the console log.
Step 3: Copy the Console Log to an email
Copy and paste the console results in a reply to a message from the Support Human you're working with. We'll do the rest! If you get stuck at any point, don't forget that you can reach us by phone at +1 800-315-6664 between 10am and 5pm PST/PDT (GMT-8/GMT-7).View Article
If you're using OmniFocus 2 on an iOS device with Siri (iPhone 4S and later, iPad 3rd generation and later, all iPad Minis, and iPod Touch 5th generation), and you would like it to keep track of the reminders you give to Siri, all you need to do is check a few settings on your device and you can start adding spoken items to your Inbox in no time.
To set up OmniFocus 2 so it captures your reminders from Siri:
On your Siri-enabled device, drag down from near the top of the OmniFocus home screen to reveal a hidden menu bar.
Tap Settings in the toolbar that appears.
In the Capture section, tap Reminders.
Finally, you'll see the Reminders screen. In OmniFocus for iPhone turn on the capture option to trigger the access-granting prompt, or in OmniFocus for iPad tap "Allow Access to Reminders" and confirm. If you have multiple Reminders lists set up, choose the list you want OmniFocus to capture from. (If you only have one reminders list, OmniFocus assumes that's the one you want).
Warning: You should only configure Reminders Capture on a single iOS device. If you rely on iCloud to sync your reminders across devices and you have OmniFocus on iPad and iPhone, you could end up with duplicate entries in your Inbox.
To record a new Inbox item with Siri, try these phrases:
"Siri, remember to..." records a task to the system default Reminders list. OmniFocus grabs it from that list if it's the one you have chosen to capture.
"Siri, remind me to...at (date and time)" records a task to the default list, and assigns a due date.
In iOS 8, you can now use "remember to" and "remind me to" somewhat interchangeably. If you specify a time after either of these phrases, it will be assigned as a due date.
"Siri, remind me when I get to (or leave)..." records a task to the default list with a contact location attached. If you choose a specific location, make sure it matches an OmniFocus context location.
Note: Use the small dot distance (200 meters/650 feet) if you would like OmniFocus to capture Siri-transcribed actions associated with that location.
"Add ... to my OmniFocus list" records a task to a list named OmniFocus if you have one set up in Reminders. OmniFocus captures the task if that's the list you've chosen.
Replace OmniFocus with the name of whatever list you'd prefer!
When OmniFocus captures a Reminder, it removes the item from the Reminders so that there’s no confusion about where it belongs. To keep your data safe, there are some Reminders items that OmniFocus will not claim. (Reminders will retain ownership of the data and it will not be lost.) These are items that have data beyond what OmniFocus can track, such as contact locations outside the set of small-size OmniFocus context radii you have established.
For this reason, the location-based aspects of capture are most effective when you tailor the locations of your OmniFocus contexts as closely as possible to your location-based Reminders contacts.View Article
Our products are usually licensed for a given number of computers or people, deciding in favor of the smaller of the two numbers if they aren't the same. For instance, one person with both a laptop and a desktop computer (or, say, a home machine and an office machine) can legally install and use a single license on both computers. Similarly, one home computer shared by three family members needs only a single license of the software.
However, it's important to understand that the licenses are not "floating" licenses. For instance, a business with twenty people needing to use the software across thirty computers needs to purchase twenty licenses, even if no more than ten people will ever use the software simultaneously. While the licensing software does not enforce this restriction, this is the intent of the license, and the understanding under which we sell licenses on our online store.
Additionally, our licensing software allows for licenses to be installed in either of two different ways:
- Personal: This license is for your personal use, and will only be available on this computer when you are logged in as the user who installed the license. You can install this license on more than one computer, but only for your personal use. You should not use the software on two different computers at the same time with this kind of license. If a personal license is available, the application will always use it.
- Computer: You can use this license on this computer, and so can any other user of this computer. However, you should not install this license on more computers than it has license seats for.
You are free to choose which of these ways you want to install any licenses you purchase, and you can change your mind at any time.
If you're trying to select the "Computer" license type and are having trouble, read this page to learn more.
How do I install the licenses I bought?
Launch the application and select Licenses from the application menu, which is next to the Apple menu (the Apple logo in the upper-left of your screen). If you have a license file that we sent you, you can drop that file on the window and the Add License panel is displayed with the Owner and License Key fields already filled out. Otherwise, you can click the Add button and enter the owner and license key. Make sure you enter this information exactly as it was provided; copy and paste it if you have the information in an email message. Select the type of license (Personal or Computer; see above for explanations of the license types). Click the Save button, and the licenses are installed.
How do I uninstall licenses? (I accidentally installed as computer licenses and I need to change them to personal licenses, or I installed on my office machine and I'm moving to a new job, for instance.)
Open the licensing panel by choosing Licenses from the application menu (right next to the Apple menu). Click on the license you want to uninstall and then click the Delete License button. A panel appears, showing exactly where the license file is stored, so you can verify that you are uninstalling the correct license.
I bought my own personal license for your product. How do I keep other people on the network from using the license and preventing me from using it?
Install your license as a personal license. (That is, when you license the product, select Personal as the license type.) The license key will be saved in your home folder.
The Mac App Store allows me to install a single license on five Macs. Do you do the same?
We've decided to apply Mac App Store-inspired limits to our Omni Store licenses. In particular, we want to update all our apps to allow single-seat licenses to run on as many as five computers simultaneously.
For now, at least, this is only a change to the way we interpret single-seat licenses; multi-seat licenses will still be enforced the same as they have been. Why?
We generally expect single-seat licenses to be used by a single person, and want them to be able to use it on multiple computers so that they receive similar value from purchasing directly from us as they would when purchasing from the Mac App Store (which allows a single user to install an app for their own personal use on all computers they control).
We expect multi-seat licenses to be used by separate individuals on the same LAN, which is why we're more strict about enforcing their stated limits. (Note that we already offer a pricing break when selling these seats.)