Why Isn’t My License Code Being Accepted?

Try entering the code again, double-checking that the License Owner information (including any [EDUCATIONAL LICENSE] text) and the License Code are exactly correct, with no spaces, tabs, or other characters added to either end. Next, double check that you’re not trying to enter an OmniFocus code into OmniOutliner, for instance, or an OmniGraffle Professional 5 code into OmniGraffle 5 Standard. (Of note: OmniFocus 2, OmniOutliner 4, and OmniGraffle 6 are now all-in-one downloads with Pro or Standard features that unlock accordingly when you enter your license.)

If those don’t work, send an email to and we’ll be happy to be of assistance.

Last Modified: Sep 28, 2016

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