Removing server data is a pretty aggressive troubleshooting step. And should be done carefully. But there are times when it is appropriate. And you have the power to do it yourself! Here are a few examples of when you might want to remove your data:
- The server data is encrypted with a passphrase you don’t know.
- You’re getting a sync error. And when you cancel the alert, the data on your device seems fine.
- You’ve decided to stop using the server.
Removing server data
If you can see your OmniFocus data—and you have access to a Mac—you can forget the sync data. And send a new copy to the server.
-
Quit OmniFocus on all syncing devices.
-
In OmniFocus for Mac, choose OmniFocus > Quit OmniFocus.
-
On an iOS device, swipe OmniFocus up from the App Switcher.
-
-
Connect Finder to your sync account. (This can only be done on a Mac.)
- In macOS, open Finder and choose Go > Connect to Server.
-
Enter the URL for the sync account into the Server Address field. *For Omni Accounts, the format is:
https://sync.omnigroup.com/[accountname] -
Click Connect.
-
Enter your sync account username and password.
-
In the Finder window that opens, drag the “OmniFocus.ofocus” file to the Trash. (If you want to create a copy of the file before deleteing it, just drag the file to your Desktop.)
-
Disconnect from the server when you’re finished by clicking the eject button (⏏) in Finder.
Setting server data aside
If moving the “OmniFocus.ofocus” file off the server runs into any trouble, you can rename it instead. (We suggest “old-OmniFocus.ofocus”.) This will cause OmniFocus to no longer “see” the server database, as it only looks specifically for the database file titled “OmniFocus.ofocus”.
Syncing new data to the server
If you want to send new OmniFocus data to the server, now’s your chance!
-
Sync the device whose database you want to keep and wait for the sync to finish.
-
Sync each of your other devices.
Your OmniFocus encryption passphrase should now match your sync account password!
