Support Produced by OmniGraffle 7.5 test 2017-09-15 03:22:04 +0000 phone/email/twitter +1 206-523-4152 or 800-315-OMNI

How to reinstall apps purchased from the Mac App Store

Purchases made in the Mac App Store are tied directly to the iTunes Apple ID used for the purchase. The Mac App Store versions are functionally identical to the Omni Store version, except it’s automatically licensed using your Apple ID, and does not require a separate license key.

As long as you are using the same Apple ID and are in the same country as the original purchase, Apple allows you to reinstall any of your previous purchases for free.

  1. Open the App Store app on your Mac.

  2. Go to Menu Bar > Store > Sign In to log in with your Apple ID.

  3. Click Purchased in the toolbar. The Purchased tab shows all prior Mac App Store purchases, excluding any of those that had previously been hidden.

  4. If you purchased the application for Mac under that Apple ID, you should see it in this list. Use the buttons next to each app to install, update, or open the app. Reinstalling apps from the same Apple ID and App Store country via the Purchases tab does not charge your account again. 

Additional information about reinstalling apps in the Mac App Store is available on Apple’s support site here.

Reasons why you might not see an Omni application listed in your purchase history

  1. A different Apple ID was used for the purchase.
  2. The purchase was made using a different App Store country.
  3. The purchase is hidden. More information about this can be found on Apple’s support site here: Hidden Purchases
  4. You purchased the app directly from our Omni Store, which is an entirely separate storefront that the Mac App Store does not track.

Here at Omni we do not have access to Mac App Store accounts or Apple ID purchase information. If these steps do not help, you may need to contact Apple directly for further assistance with your Apple ID purchase history: Apple Support.

Last Modified: Jul 15, 2020

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+1 206-523-4152 or 800-315-OMNI

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