Support Produced by OmniGraffle 7.5 test 2017-09-15 03:22:04 +0000 phone/email/twitter +1 206-523-4152 or 800-315-OMNI

Why do I have trouble sending/receiving OmniOutliner and OmniGraffle documents via email?

OmniOutliner and OmniGraffle documents are stored in a type of folder called a file wrapper. File wrappers appear to be normal files in the Finder. Apple Mail will treat file wrappers like normal files and transparently zip them when you attach them to an email. Receivers of your email who also use Apple Mail will never know that they received a zipped folder — they’ll just see your OmniOutliner or OmniGraffle document.

On the other hand, users of other email programs like Gmail or Entourage will need to manually compress their documents before sending them. Some sync services like Dropbox and Google Drive also have similar trouble with our bundled file format.

To compress a file, the wording is slightly different depending on which OS X version you’re using, but you access it the same way. Control-click (or right-click) on the file through Finder and look for an option called Compress [filename] or Create Archive of [filename] which will then create a file with the same name but with a .zip extension. This should better protect the file and keep it intact when being sent over the internet.

Last Modified: Oct 2, 2017

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