OmniOutliner Support

+1 206-523-4152 or 800-315-OMNI

OmniOutliner Support Articles

Frequently Asked Questions

OmniOutliner 4 FAQ

How do I tell if I have the Pro version of OmniOutliner installed?

Starting with OmniOutliner 4, we’ve introduced a single download file that accepts both Pro and Standard license keys. Pro features are unlocked when the appropriate license key is entered, but the application will still be named OmniOutliner in the Finder, Dock and Menubar. After entering your Professional license and restarting, you should be able to confirm that you’re running Pro from the OmniOutliner menu. Click About OmniOutliner, and look for the orange text box that states OmniOutliner Pro Upgrade is purchased & installed.

You can also confirm that you’re using Pro from the Licenses… window, accessed from the same OmniOutliner menu. At the top of the window you should see Software Licensed: OmniOutliner Professional 4.

What happened to the OmniOutliner 3 downloads?

You can still download OmniOutliner 3 Standard and Professional from our archives.

What kind of documentation is there?

In addition to the items in the Help menu, you can download a User Manual in PDF form and a separate Tutorial designed to help you get up and running quickly.

I’ve installed OmniOutliner 4, but my files still end with .oo3! What’s going on?

OmniOutliner 4 uses the same .oo3 file format that we previously created for OmniOutliner 3. The new version of the app slightly expands the format, but files created in OmniOutliner 4 are still editable in OmniOutliner 3 for Mac, as well as both versions of OmniOutliner for iPad.

I can’t find a feature I used in OmniOutliner 3.

One of our goals with Outliner 4 was to focus the feature sets of the Standard and Pro editions to better suit the ways most people actually use the app. To that end, we moved a number of formerly Pro-only features into Outliner 4 Standard:

  • Custom headers and footers
  • Full template support
  • Content list
  • Named styles
  • Audio recording
  • DHTML export

We also moved a few features that were in OmniOutliner 3 Standard into the Professional edition of 4 in an effort to make the inspectors easier to use and less cumbersome:

  • AppleScript
  • Notes in pane
  • Advanced row style controls (including padding, handle visibility, and page breaks)

If one of the above features is critical to your workflow, please let us know! Your feedback will help us determine if we need to make any adjustments in later releases.

I just upgraded to OmniOutliner 4, and now everything’s in English. How can I switch to the language of my preference?

OmniOutliner 4 is not yet localized, so for now the application is only available in English. We’ll be adding the other languages back in a forthcoming free update. We’ve started the localization process but it does take some time, so thanks for your patience in the meantime!

Once localizations have been added to OmniOutliner, the application will default to the primary language you’ve selected in System Preferences. As long as you are regularly checking for and installing updates, the interface should automatically switch over to a localization once it becomes available.

Are you making an iPhone version of OmniOutliner?

An iPhone app is a possibility in the future but we have not yet started on one.

Does OmniOutliner support cloning like MORE?

OmniOutliner does not support cloning currently. Please see this forum post for more information.

Can I filter my outline to only show checked or unchecked items?

Unfortunately this kind of filtering isn't possible in OmniOutliner right now. We do plan to add filtering capabilities like this in a future version.

Why do I have trouble sending or receiving OmniOutliner documents via email?

OmniOutliner documents are stored in a type of folder called a file wrapper. File wrappers appear to be normal files in the Finder. Apple Mail will treat file wrappers like normal files and transparently zip them when you attach them to an email. Receivers of your email who also use Apple Mail will never know that they received a zipped folder — they'll just see your OmniOutliner document. Users of other Mail programs like Gmail or Entourage will need to manually compress their OmniOutliner documents before sending them.

To compress a file, the wording is slightly different depending on which OS X version you're using, but you access it the same way. Control-click on the file through Finder and look for an option called “Compress [filename]” or “Create Archive of [filename]” which will then create a file with the same name but with a .zip extension.

Can I style the column titles in my document?

You can apply styles to the column titles in your document by selecting the Column Titles style in the sidebar. It's not currently possible to apply styles individually to column titles.

How can I access attachments via Applescript?

Currently Cocoa Scripting doesn't provide access to attachment innards. We may add our own support for this in a future version.

Why doesn’t my text print at the size it’s set to?

This is likely due to print scaling. From the Print panel, click the Show Details button if needed, switch to the OmniOutliner options located in the menu under the Pages settings, and uncheck Scale document to fit page width.

OmniOutliner for iPad FAQ

Can I use OmniOutliner for iPad with existing documents I’ve made with OmniOutliner for Mac?

Yes! OmniOutliner for iPad can open and edit documents created by OmniOutliner for Mac. The same file format is used on both platforms. There will be some compatibility issues as iOS does not support all the same fonts and options as the Mac does. Not all features from OmniOutliner for the Mac are supported on the iPad either but just viewing the file on the iPad will not lose any of that information

Do you support automatic synchronization of OmniOutliner documents between Macs and iPads?

Yes! OmniOutliner for iPad uses OmniPresence to synchronize files between platforms and devices.

Why don’t styles get automatically applied correctly when moving files to and from OmniOutliner 3 for Mac?

OmniOutliner for iPad uses a simpler style system than OmniOutliner 3 for Mac. While your document should look the same on both platforms, styles will not always get correctly applied to new row. OmniOutliner 4 uses the new style system as well, so upgrading the Mac app is the best way to keep things running smoothly.

Is there a discount if I buy OmniOutliner for Mac and OmniOutliner for iPad?

OmniOutliner for Mac and OmniOutliner for iPad are separate products, with lots of independent work going into each one. We’re generally quite happy to offer bundle pricing for products purchased through our own online store, but there’s no way to do that when selling through the App Store. We’ve tried to make sure that each app is priced reasonably as an independent product, and we hope you’ll agree that both products become even more valuable when you use them together.

Will more features be coming to OmniOutliner for iPad?

Yes! Feel free to send us email with any specific requests you might have.