Getting Help

When you’re in need of help—whether you’re trying to figure out how syncing works, or if you’re having some other issue with OmniPresence—it’s good to know that the Support Humans at The Omni Group are always available to lend you a hand.

Finding Help on Omni’s Support Site

In addition to this Help document, you can also find an array of Support articles on our Support website. To help make finding these articles easier for you, just click one of the following links: OmniPresence or Omni Sync Server.

The OmniPresence Website

The OmniPresence website is always a good place to find the latest information about updates for OmniPresence and Omni Sync Server.


The Omni Group maintains online forums for all of our products, and you’re invited! Come share your questions and ideas with other users and Omni staff.

Email Support

If you’re stuck, if you have a good idea for the next version of OmniPresence, or if you just want to let us know how we’re doing, go ahead and send us an email. Choose Help ▸ Send Feedback from the menu bar to conjure up a message addressed to us, or just send us an email with your thoughts. We take support pretty seriously, so you can expect a prompt response actually typed by human hands.

Release Notes

For really meticulously detailed information about what has changed in each minor version of OmniPresence, check out Help ▸ Release Notes from the gear menu in the OmniPresence menu.