Support Produced by OmniGraffle 7.5 test 2017-09-15 03:22:04 +0000 phone/email/twitter +1 206-523-4152 or 800-315-OMNI

Buying Omni applications for iPhone and iPad

All of our Omni applications for iPhone and iPad are available as a traditional purchase for a one-time fee, or as a monthly/annual subscription.

The traditional in-app purchase option lets you pay a one-time, upfront fee that unlocks that version of the app for both iPhone and iPad (this includes any same-version updates). This purchase does not include new major version releases, though we provide a discount for folks that would like to upgrade.

Universal Purchases

OmniFocus 4 and OmniPlan 4 are universal purchases, meaning you pay a single upfront, one-time fee and get access to the app on iPhone, iPad, and Mac.

The subscription option is a great way to get one of our applications on all of your devices—Mac, iPhone, and iPad—for one price. Subscribing gives you the option to pay monthly or yearly for access to OmniFocus, OmniGraffle, OmniOutliner, or OmniPlan and also includes any new versions we ship in the future.

Omni Account

An Omni Account is required in order to start a trial, make a traditional purchase, or purchase a subscription. This means no matter where you download and purchase our app, your Omni Account will keep track of your trials and purchases. Read more on Omni Accounts here).

This process applies to all supported apps!

The buying options and purchasing process detailed in this article is the same for all supported applications (see note above). The screenshots below use one specific application for illustration purposes, but the same steps are applicable to users purchasing all of our apps.


Traditional Purchase

Subscription Purchase


Traditional Purchase

App Store Traditional Purchase

Our iPhone and iPad apps are available as a free download in the App Store. A free 14-day trial starts when signing in with an Omni Account, and in-app purchases fully unlock the Standard or Pro feature sets. This purchase and download is tied to your Apple ID in the App Store.

If you’ve decided to purchase an Omni iPhone and iPad app, start by downloading the application through the App Store. If you’re upgrading from an earlier version, you’ll also need to have the earlier version installed in order to validate your upgrade discount.

Unlocking iPhone and iPad apps for new users

  1. On your iPhone or iPad, open the App Store, then locate and download the Omni app you wish to purchase. There’s only one download for both Standard and Pro users.

  2. Open the app. On first launch, you’re asked whether you’d like to use the locked Free Viewer mode or Sign in or Sign Up to start your 14-day trial. Tap Sign in or Sign Up to start your trial.

  3. When you’re ready to purchase the app, go to In-App Purchases. Here you can choose a traditional purchase or a subscription. If you’re sure you just want to purchase a traditional license, tap the top purchase card.

    • In our document-based apps, In-App Purchases is found in the App Menu (gear icon), located in the upper toolbar while viewing the document browser.
    • In OmniFocus, In-App Purchases is found in Settings > License.
      OmniPlan 4 In-App Purchases Window
  4. Click one of the Buy buttons to purchase Pro or Standard using your Apple ID.
    OmniPlan 4 In-App Purchases Window

  5. Before your in-app purchase can be billed, you’ll be asked to log in to your Omni Account, or create a new Omni Account if you don’t have one.

  6. On any other iPhone or iPad where you wish to install this app, repeat the download process with the same Apple ID. The application should automatically recognize your existing purchase when you sign in with your Omni Account, but if some reason it doesn’t, tap the Restore button on any of the In-App purchase screens. Thanks for purchasing our software!

Upgrade pricing for existing customers

  1. Make sure a previous version of the app you purchased from the App Store is installed.

  2. Open the App Store, then locate and download the new version of the app. There’s only one download for both Standard and Pro users.

  3. Open the app. On first launch, you’re asked whether you’d like to use the locked Free Viewer mode or Sign in or Sign Up to start your 14-day trial. Tap Sign in or Sign Up to start your trial.

  4. When you’re ready to purchase the app, go to In-App Purchases, and tap the top purchase card to view your discounted upgrade options.

    • In our document-based apps, In-App Purchases is found in the App Menu (gear icon), located in the upper toolbar while viewing the document browser.
    • In OmniFocus, In-App Purchases is found in Settings > License.
      OmniPlan 4 In-App Purchases Window
  5. Tap the Check for Discount below the purchase cards. If a previous version of the application is installed on your device, the discounted upgrade price should unlock automatically.

    Once you’ve synced or imported your existing data into to the new app, you can uninstall the older version. It’s fine to leave the older version of the app installed if you prefer, but data and documents may not be backwards-compatible, and it might may make it harder to work with services or extensions that send data to the app.

  6. After your earlier installed version of the app has been verified, your discounted pricing options will be listed. Tap one of the Upgrade buttons to purchase Pro or Standard using your Apple ID.
    OmniPlan 4  In-App Purchases Window with Discount

  7. Before your in-app purchase can be billed, you’ll be asked to log in to your Omni Account, or create a new Omni Account if you don’t have one.

  8. On any other iPhone or iPad where you wish to set up the same app, repeat the download process with the same Apple ID. After the initial purchase, subsequent installations should automatically restore your purchase when you sign in with your Omni Account—but if some reason it doesn’t, click the Restore button on any of the In-App purchase screens. Thanks for purchasing our apps!

Registering an In-App Purchase

To register a previous iPhone and iPad in-app purchase with your Omni Account:

  1. Launch the Omni app on your iPhone or iPad and go to Omni Account. If you are not already signed in with your Omni Account, you’ll be asked to sign in to your Omni Account, or create a new Omni Account if you don’t have one.

    • In our document-based apps, Omni Account is found in the App Menu (gear icon), located in the upper toolbar while viewing the document browser.
    • In OmniFocus, Omni Account is found in Settings > License.
  2. Previously purchased in-app purchases will be listed below your Omni Account details. Tap Register Purchase to register your purchase to your Omni Account. OmniPlan 4 Unregistered In-App Purchase

    If your previous in-app purchases are not displayed, navigate to In-App Purchases, tap Restore Purchases, then Restore from App Store.

  3. When prompted, confirm your Omni Account and tap Register: OmniPlan 4 Registering In-App Purchase

  4. After the registration process is complete, your in-app purchase will be listed as below: OmniPlan 4 Successfully Register In-App Purchase

Activating (or reactivating) features on another device

After the initial traditional in-app purchase is completed, that traditional purchase is permanently associated with your Apple ID, as well being registered with your Omni Account. As long as you are using the same Apple ID and are in the same country as the original purchase, Apple allows you to re-download any of your previous purchases for free.

If you’d like to activate the traditional Standard or Pro in-app purchase on any of your other devices, or if you’ve uninstalled and reinstalled our software from the App Store, head back to In-App Purchases and tap the Restore button.

Omni Store Traditional Purchase

Important Note

These instructions only apply to our apps that provide a universal cross-platform purchase—currently OmniFocus 4 and OmniPlan 4—where a single purchase provides access to the app on iPhone, iPad, and Mac.

Purchasing for new users

  1. Go to our web store, and select the desired app.

  2. You’ll see options for a traditional Standard or Pro license—click Add to Cart under the option you want.
    Traditional Option

    If purchasing for multiple members of a team, update the Quantity to the number of seats you need for your team (the number of users you’re looking to license).

  3. When you’re ready to check out, click the Check Out button in the shopping cart. If you’re not already logged into your Omni Account you’ll be prompted to sign in or create an Omni Account.

  4. Follow the on-screen steps to add your billing information.

  5. Review the purchase details, including any applicable discounts, and enter your credit card details. We currently only accept credit card payments.

  6. After completing your purchase, you’ll receive an email with your invoice receipt and an email with instructions on how to sign in and [unlock][unlock] the software — this will include instructions on how to invite other users to a [Team Subscription or License][team-subscription]. Repeat the [unlocking steps][unlock] on any other Macs you’d like to set up the app on. Thanks for purchasing our software!

Upgrade pricing for existing customers

Note

You’ll need to register your purchase of the previous version with an Omni Account in order to proceed with upgrading.

  1. Go to our web store, and select the desired app.

  2. Use the toolbar at the top of the page to sign in to your Omni Account. Sign in

  3. Select Upgrade above the licensing options—you will then be shown if there are any upgrades available for your Omni Account. Upgrade

  4. Click Add to Cart under the Standard or Pro license option you want.

    If purchasing for multiple members of a team, update the Quantity to the number of seats you’d like to upgrade (the number of users you’re looking to license). You can upgrade any number of seats the previous license was purchased for. Any remaining seats that are not upgraded now can be upgraded at a later time.

  5. When you’re ready to complete your purchase, click the Check Out button and follow the on-screen steps to add your billing information.

  6. Review the purchase details, and enter your credit card details. We currently only accept credit card payments.

  7. After completing your transaction, you’ll receive an email with your invoice and an email with instructions on how to sign in and [unlock][unlock] the software—this will include instructions on how to invite other users to a [Team Subscription or License][team-subscription]. Use the [unlocking steps][unlock] on any other Macs you’d like to set up the app on. Thanks for your continued support!


Subscription Purchase

Subscribing to OmniFocus, OmniGraffle, OmniOutliner, or OmniPlan gives you the option to pay monthly or yearly for Pro-feature access to that app on all of your devices––Mac, iPhone, and iPad. You can purchase a cross-platform subscription directly from the Omni Store, or through Apple’s App Store. No matter where you subscribe, your Omni Account tracks your subscription so you don’t accidentally subscribe twice. Discount pricing is not offered on subscriptions and subscriptions are non-refundable.

Omni Store Subscription

Purchasing direct from the Omni Store means your billing and subscription management is registered with Omni. If you’ve decided to subscribe to one of our apps directly through Omni, installing the application from the App Store on your iPhone or ipad. There’s only one download for both Standard and Pro users.

When you launch the app for the first time, you can get started with a free trial by signing in with your Omni Account, or creating one. Once you’re ready to purchase a subscription, visit our our web store to complete your purchase.

To purchase a subscription:

  1. Go to our web store, and select the desired app.

  2. Select the Subscription option. If purchasing for multiple members of a team, update the Quantity to the number of seats you need for your team (the number of users you’re looking to license). Subscription Option

  3. Select Monthly or Yearly billing option, and click Add to Cart.

  4. When you’re ready to check out, click the Check Out button in the shopping cart. If you’re not already logged into your Omni Account you’ll be prompted to sign in or create an Omni Account (you can sign in at any time beforehand using the Sign In link at the top right corner of the Omni Store window).

  5. Follow the on-screen steps to add your billing information.

  6. Review the purchase details, and enter your credit card information. We currently only accept credit card payments.

  7. After completing your transaction, you’ll receive an email with your invoice, and an email with instructions on how to sign in and unlock the software—this will include instructions on how to invite other users for a Team Subscription. Once you have an active subscription, sign into your Omni Account on each of your devices to unlock the app.

App Store Subscription

If you’ve decided to subscribe to one of our applications via the App Store, your subscription is managed and billed through Apple using your Apple ID.

Our iPhone and iPad apps are available as a free download in the App Store. Each product has a 14-day trial that is free when signing in with an Omni Account, and in-app purchases fully unlock the Standard or Pro feature sets or start a subscription.

  1. On your iPhone or iPad, open the App Store, then locate and download the app. There’s only one download for both Standard and Pro users.

  2. Open the app. On first launch, you’re asked whether you’d like to use the locked Free Viewer mode or Sign in or Sign Up to start your 14-day trial. Tap Sign in or Sign Up to start your trial.

  3. When you’re ready to subscribe, go to In-App Purchases, and tap the bottom subscription card.

    • In our document-based apps, In-App Purchases is found in the App Menu (gear icon), located in the upper toolbar while viewing the document browser.
    • In OmniFocus, In-App Purchases is found in Settings > License.
      OmniPlan 4 In-App Purchases Window
  4. Select the Monthly or Yearly subscription billing option. OmniPlan 4 In-App Subscriptions

  5. Before your subscription can be billed, you’ll be asked to log in to your Omni Account, or create a new Omni Account if you don’t have one.

  6. After you finish signing in to your Omni Account, confirm your purchase. Once you have an active subscription, sign into your Omni Account on each of your devices to unlock the Pro features.

Accessing your subscription

  • Omni Apps for iPhone and iPad: Download the latest version from the App Store on your iPhone or iPad. If running the app for the first time, simply sign in with your Omni Account when prompted. If you’ve already gone through the first run experience, choose Omni Account from the Omni App’s Settings and enter your Omni Account credentials.

Managing or cancelling your Subscription

For subscriptions purchased directly from Omni

If you subscribed in the Omni Store, you can manage or cancel your subscription at the Omni Accounts page at our website.

For App Store subscriptions

Manage your Omni App subscription through the Settings app on iPhone and iPad or the App Store on Mac.

The subscription management page shows the date on which your subscription will renew. You must cancel your subscription at least 24 hours before this date to avoid being charged.

Last Modified: Dec 13, 2023

Can we help?

support@omnigroup.com
+1 206-523-4152 or 800-315-OMNI

Was this article helpful?

Still need help?

support@omnigroup.com
+1 206-523-4152 or 800-315-OMNI