Buying Omni apps for Mac

All of our Omni apps for Mac are available as a traditional purchase for a one-time fee, or as a monthly/annual subscription.

The Traditional option lets you purchase the current version of our Mac apps upfront with a one-time fee (this includes any same-version updates). This purchase does not include new major version releases, though we provide a discount for folks who would like to upgrade.

The Subscription option is a great way to get one of our apps on all of your devices––Mac, iPhone, and iPad––for one price. Subscribing gives you the option to pay monthly or yearly for access to OmniFocus, OmniGraffle, OmniOutliner, or OmniPlan — and also includes any new versions we ship in the future.

All Omni apps for Mac are sold both through the Omni Store and Apple’s Mac App Store.

Traditional Purchase

Discounts are available for customers who made a traditional purchase for an earlier version of our Mac apps. In order to receive an upgrade discount, you’ll need to purchase the new app in the same store that you purchased the earlier version from. We are unable to migrate customers from the App Store to our Omni Store — or from the Omni Store to the App Store. See this article on how to find out where a previous purchase came from.

Traditional purchases are eligible for a 30-day refund.

Omni Store Traditional Purchase

The Omni Store serves our direct customers, as well as anyone who purchased our apps anywhere other than the Mac App Store. If you’ve decided to purchase our software directly from us, start by installing the direct version from our Downloads page. There’s only one download for both Standard and Pro editions.

When you launch one of our apps for the first time, you can get started with a free trial by signing in with your Omni Account, or creating one. When you are ready to purchase, just head over to our web store. Then, see below for the further instructions on what to expect as a new customer or upgrading as a returning customer.

Buying as a new customer

1. Go to our web store, and select the desired app.

2. You’ll see options for a traditional Standard or Pro license—click Add to Cart under the option you want.

   

   If purchasing for multiple members of a team, update the Quantity to the number of seats you need for your team (the number of users you’re looking to license).

3. When you’re ready to check out, click the Check Out button in the shopping cart. If you’re not already logged into your Omni Account you’ll be prompted to sign in or create an Omni Account.

4. Follow the on-screen steps to add your billing information.

5. Review the purchase details, including any applicable discounts, and enter your credit card details. We currently only accept credit card payments.

6. After completing your purchase, you’ll receive an email with your invoice receipt and an email with instructions on how to sign in and unlock the software — this will include instructions on how to invite other users to a Team Subscription or License. Repeat the unlocking steps on any other Macs you’d like to set up the app on. Thanks for purchasing our software!

Upgrading as an existing customer

1. Go to our web store, and select the desired app.

2. Select Upgrade above the traditional licensing options, and after you sign into your Omni Account you’ll be shown if there are any upgrades avaialble.

   

3. Click Add to Cart under the Standard or Pro license option you want.

   If purchasing for multiple members of a team, update the Quantity to the number of seats you’d like to upgrade (the number of users you’re looking to license). You can upgrade any number of seats the previous license was purchased for. Any remaining seats that are not upgraded now can be upgraded at a later time.

4. When you’re ready to complete your purchase, click the Check Out button and follow the on-screen steps to add your billing information.

5. Review the purchase details, and enter your credit card details. We currently only accept credit card payments.

6. After completing your transaction, you’ll receive an email with your invoice and an email with instructions on how to sign in and unlock the software — this will include instructions on how to invite other users to a Team Subscription or License. Use the unlocking steps on any other Macs you’d like to set up the app on. Thanks for your continued support!

Registering a license key

If you purchased any Omni apps for Mac through The Omni Store before June 2020, or purchased the app via our Education store or our Gift and Resale license store, Omni has issued you a two-part, 23-character license code. These licenses can be registered to your Omni Account for ease of use in the future. Registering a license key to your Omni Account provides many benefits, most notably that you won’t have to continue to keep track of a license code going forward - instead, you’ll simply sign in with your Omni Account to activate new apps. Other benefits include seeing your lifetime purchase history, synchronized trial periods, and being able to find discounted upgrade pricing at a glance.

To register a license key via the Mac app:

1. Open the Omni app, and choose Manage Omni Account and Purchases… from the app menu in the menu bar.

   

2. If you are not already signed in with your Omni Account, you’ll be asked to sign in to your Omni Account, or create a new Omni Account if you don’t have one.

3. In the Omni Account window, you’ll see a notice if a local license already entered in the app are detected. Tap Register License to register your purchase to your Omni Account.

   

4. After the registration process is complete, your registered license will be listed as below:

   

Mac App Store Traditional Purchase

Our Mac apps are available as a free download in the Mac App Store. Each product includes a 14-day trial that starts automatically when signing in with an Omni Account for the first time. In-app purchases are used to fully unlock the Standard or Pro feature sets or start a subscription.

If you’ve decided to purchase through the Mac App Store, start by downloading the software through the Mac App Store. If you’re upgrading from an earlier version, you’ll also need to have the earlier version installed in order to validate your upgrade discount.

Buying as a new customer

1. Open the Mac App Store, then locate and download the Mac app you wish to purchase. There’s only one download for both Standard and Pro editions.

2. Open the app. On first launch, follow the prompts on screen to sign in or create an Omni Account, which will begin a 14-day free trial.

3. When you’re ready to purchase the app, choose In-App Purchases… from the app menu in the menu bar. In the In-App Purchases window, click Purchase Options at the bottom of the Omni App for Mac card to make a traditonal one-time purchase.

   

4. Click one of the Buy buttons to purchase Pro or Standard using your Apple ID.

   

5. On any other Macs where you wish to install this app, repeat the download process with the same Apple ID. Our apps should automatically recognize your existing purchase when you sign in with your Omni Account, but if this doesn’t happen, click the Restore button on any of the In-App purchase screens to manually authenticate your App Store purchase. Thanks for purchasing our software!

Upgrading as an existing customer

1. Make sure the previous version of the app you purchased from the Mac App Store is installed.

2. Open the Mac App Store, then locate and download the Mac app. There’s only one download for both the Standard and Pro edition.

3. Open the app. On first launch, follow the prompts on screen to sign in or create an Omni Account, which will begin a 14-day free trial.

4. When you’re ready to purchase the app, open the app menu in the menu bar, and choose In-App Purchases…. In the In-App Purchases window, click Purchase Options at the bottom of the Omni App for Mac.

   

5. Click Upgrade just above the purchase cards. You’ll be asked to locate the earlier version of the app that’s installed on your Mac. Click Verify Discount to find it. In the dialog that appears, select the earlier version from where you installed it, then click Open.

   

   If you have trouble verifying the earlier version, check that the earlier version app is a Mac App Store purchase.

6. After your earlier installed version of the Mac app has been verified, your discounted pricing options will be listed. Click one of the Upgrade buttons to purchase Pro or Standard using your Apple ID.

   

   Once you’ve imported or synced your existing data into the latest app, you can uninstall the older version. It’s fine to leave the older version of the app installed if you prefer, but data and documents may not be backwards-compatible, and it might may make it harder to work with services or extensions that send data to the app.

7. On any other Macs where you wish to set up the same app, repeat the download process with the same Apple ID. After the initial purchase, subsequent installations should automatically restore your purchase when you sign in with your Omni Account, but if this doesn’t happen, click the Restore button on any of the In-App purchase screens to manually authenticate your App Store purchase. Thanks for purchasing our apps!

Registering an in-app purchase

To register a previous Mac App Store in-app purchase with your Omni Account:

1. Open the Omni app, and choose Manage Omni Account and Purchases… from the app menu in the menu bar.

   

2. If you are not already signed in with your Omni Account, you’ll be asked to sign in to your Omni Account, or create a new Omni Account if you don’t have one.

3. Your existing in-app purchases will be listed below your Omni Account details. Tap Register to register your purchase to your Omni Account.

   

   If your previous in-app purchases are not displayed, choose In-App Purchases… from the app menu in the menu bar, click Restore at the top of the In-App Purchases window, then click Restore from App Store in the account sign in dialog that appears.

4. When prompted, confirm your Omni Account and click Register.

5. After the registration process is complete, your in-app Purchase will be listed as below:

   

Activating (or reactivating) features on another device

After the initial traditional in-app purchase from the App Store is completed, that purchase is permanently associated with your Apple ID, as well being registered with your Omni Account. As long as you are using the same Apple ID and are in the same country as the original purchase, Apple allows you to re-download any of your previous purchases for free.

If you’d like to activate Standard or Pro on any of your other Macs, or if you’ve uninstalled and reinstalled our software from the Mac App Store, simply sign in with your Omni Account or navigate back to the In-App Purchases window and tap the Restore button.

Troubleshooting in-app purchases

If you are unable to reinstall the previous version or complete your in-app purchase, try logging out and logging back in to the App Store.

1. In the App Store app, choose Sign Out from the Store menu.

2. Reboot your Mac.

3. Sign back in with your Apple ID. If reinstalling a prior version, be sure to use the Apple ID tied to your purchase of the previous version.

4. Try reinstalling or completing the in-app purchase again.

Subscription Purchase

Subscribing to OmniFocus, OmniGraffle, OmniOutliner, or OmniPlan gives you the option to pay monthly or yearly for Pro-feature access to that app on all of your devices––Mac, iPhone, and iPad. You can purchase a cross-platform subscription directly from the Omni Store, or through Apple’s App Store. No matter where you subscribe, your Omni Account tracks your subscription so you don’t accidentally subscribe twice.

Omni Store Subscription Purchase

Purchasing direct from the Omni Store means your billing and subscription management is registered with Omni.

1. Go to our web store, and select the desired app.

2. Select Monthly or Yearly billing option, and click Add to Cart.

   

   If purchasing for a team, update the Quantity to the number of seats you need for your team (the number of users you’re looking to license).

3. When you’re ready to check out, click the Check Out button in the shopping cart. If you’re not already logged into your Omni Account you’ll be prompted to sign in or create an Omni Account.

4. Follow the on-screen steps to add your billing information.

5. Review the purchase details, and enter your credit card information. We currently only accept credit card payments.

6. After completing your transaction, you’ll receive an email with your invoice, and an email with instructions on how to sign in and unlock the software—this will include instructions on how to invite other users for a Team Subscription. Once you have an active subscription, sign into your Omni Account on each of your devices to unlock the app.

Mac App Store Subscription Purchase

Purchasing via the Mac App Store means your subscription is billed and managed by Apple using your Apple ID.

1. Open an Omni app downloaded from the Mac App Store.

2. On first launch, you’re asked whether you’d like to use the locked Free Viewer mode or Sign in or Sign Up to start your 14-day trial. Click Sign in or Sign Up to start your trial.

3. When you’re ready to subscribe, choose In-App Purchases… from the app menu in the menu bar. In the In-App Purchases window, click Subscription Options at the bottom of the app’s Subscription card.

   

4. Select the Monthly or Yearly subscription billing option.

   

5. After you finish signing in to your Omni Account, confirm your purchase. Once you have an active subscription, sign into your Omni Account on each of your devices to unlock the app.

Accessing your subscription

• Omni Apps for Mac: Install the latest version directly from our Downloads page. If running the app for the first time, click Sign In or Sign Up, then sign in to the Omni Account used to subscribe.

  If you’ve already gone through the first run experience, choose Unlock Omni App from the app menu if you’re not signed in, or Manage Omni Account and Purchases… if you’re already signed in.

• Omni Apps for iOS: Download the latest version from the App Store on your iPhone or iPad. If running the app for the first time, tap Sign In or Sign Up, then sign in to the Omni Account used to subscribe.

  If you’ve already gone through the first run experience, choose Omni Account from the Omni App’s Settings to sign in or change Omni Accounts.

Managing or cancelling your subscription

For subscriptions purchased directly from Omni

If you subscribed through the Omni Store, you can manage or cancel your subscription at the Omni Accounts page at our website.

For App Store subscriptions

Manage your Omni App subscription through the Settings app on iPhone and iPad or the App Store on Mac.

The subscription management page shows the date on which your subscription will renew. You must cancel your subscription at least 24 hours before this date to avoid being charged.