+1 206-523-4152 or 800-315-OMNI (10a-5p PDT M-F)
+1 206-523-4152 or 800-315-OMNI (10a-5p PDT M-F)
+1 206-523-4152 or 800-315-OMNI (10a-5p PDT M-F)
+1 206-523-4152 or 800-315-OMNI (10a-5p PDT M-F)
+1 206-523-4152 or 800-315-OMNI (10a-5p PDT M-F)

All OmniGraffle Articles

Our products are usually licensed for a given number of computers or people, deciding in favor of the smaller of the two numbers if they aren't the same. For ...
Hey, every time I draw a line to another shape everything moves around and undoes my work! What gives? It sounds like your document has auto layout turned on. Auto ...
If you own a previous version of OmniGraffle for Mac, it's possible to get a discount when upgrading to version 7. The upgrade process is different depending on where ...
OmniGraffle 2 for iOS offers an expanded Pro feature set, available as an In-App Purchase. These additional features are listed in the What's in Pro section of the main ...
You sure can! We created a Twitter account for Sync Server news and updates. Follow or bookmark @OmniSyncServer for the fastest updates.
We sell the Mac versions of our applications through our own Omni Store at store.omnigroup.com, and Apple's Mac App Store. Please note that we cannot migrate customers ...
Please note: due to the wide array of possible setup configurations and outside factors involved with custom hosting setups, troubleshooting, setting up, or administering WebDAV servers is beyond the scope ...
If you become aware of any unauthorized use of your password, data theft, or possible security issues with any of our applications or website, please email us at security@omnigroup ...
The App Store policy and the longstanding Omni Group policy agree: minor updates should be free. Of course, if there is a major overhaul of the application with lots of ...
Our licenses do not expire, nor do we charge an annual subscription fee. Small point updates within a specific version of an application are free of charge for current license ...
We sell our Mac applications both through our direct Omni Store, as well as Apple's Mac App Store. On iOS, all iPhone and iPad apps are sold via the ...
Yes! The Omni Group offers a quantity discount on any combination of our desktop licenses purchased through our online store. For each license purchased beyond the first within the same ...
Yes! We offer discounts on our Mac apps to the staff, faculty, and students of accredited educational organizations. Visit our Educational Store to make a purchase or for current pricing ...
Yes, please send an email to sales@omnigroup.com, and the appropriate folks here will get in touch with you.
Looking for download links for previous versions of our Mac applications, like OmniFocus 1, OmniOutliner 3, or OmniGraffle 5? From the Omni Group Downloads page, you can access download links ...
In addition to a version number (like 2.0), each build of our apps has a revision number which identifies the exact version of the code it's built from ...
OmniGraffle currently uses OS X's 10.0 compatibility mode for date formatting. While you are editing a shape object’s text, select Edit ▸ Insert Variable ▸ Current Date to add ...
Thanks for helping us improve our software by reporting bugs! We strive to continue making our applications better, and part of that process involves identifying and reproducing bugs. Creating software ...
For most of our applications, detailed information is available on the support pages specific to each product. You can use the navigation bar at the top of this page to ...
When an app on your iPhone, iPod Touch, or iPad is behaving an an unexpected way, our Support Humans may ask you to send along a Console Log. The log ...
Just plug the same license information into the app on your new computer and you should be good to go! If you don't have a copy of your original ...
If you purchased the application using our online store just visit the Lost Licenses page and enter the information that page asks for. If we can locate it in our ...
Starting with OmniGraffle 6, we've introduced a single download file that accepts both Pro and Standard license keys. Pro features are unlocked when the appropriate license key is entered ...
We value your privacy. Communication to and from the server is encrypted using a secure HTTPS connection, just like the traffic between your computer and your online banking website. We ...
While we don't have a hard limit, we ask that you keep your average data usage under 1 GB. This will help ensure that all our customers are able ...
We make Omni Sync Server accounts available to our customers at no charge. One of the things we've learned since starting this project is that we don't need ...
OmniGraffle Professional's feature set includes support for importing Microsoft® Visio® files, templates, and stencils in the .vsd, .vsdx, .vdx, .vst, .vtx, .vss, and .vsx formats. Support for Visio® 2013 ...
Our applications are distributed in two different ways: the storefront on our website, and the Mac App Store. These apps are functionally identical, aside from the way that they're ...
When we release a major new version of our apps, we normally remove the prior version from sale. However, they remain in the App Store and can be re-downloaded from ...
Registering your Omni application purchased at retail or that came bundled with your computer is easy! Just visit our Application Registration form. Registering ensures that we are able to provide ...
We do our best to respond to all queries by the end of the following business day at the latest; we often respond more quickly than that, and sometimes it ...
If you still have access to the email address you tied to your sync server account, enter it in the lower left of this page, then click the "Lost your ...
Note: OmniGraffle 7 was released on October 10, 2016, and now automatically imports your OmniGraffle 6 templates and stencils. The following article has been archived for users still looking to ...
iOS 10 is here! The latest versions of all our currently-shipping apps are compatible with iOS 10. Our compatibility releases are as follows: OmniFocus 2.17 for iOS is an ...
iOS 9 was released on September 16, 2015, and all our v2 apps were updated for and take full advantage of iOS 9's many improvements. That said, we're ...
Update: As of Thursday, October 8, Apple has resolved the issue and our version 1 iOS apps are once again available for download in the App Store! If you continue ...
OmniGraffle 7.0 introduced basic SVG import capabilities, and we are continuing to work on improving SVG import in OmniGraffle 7. The OmniGraffle 7.1 update added support for the ...
OmniOutliner 2 for iOS and OmniGraffle 2 for iOS can automatically sync documents using OmniPresence. You can access the same documents on your desktop or laptop by installing OmniPresence for ...
OmniPresence is a great way to automatically sync documents between your devices, but it hasn't always been around! Previously, in order to share files from your Mac using the ...
If your work relies on being able to access our software, you may wish to keep one of your production devices on the latest stable release of Mac OS X ...
OS X is now macOS, and Sierra is out! All of the releases below automatically get cool new OS features like Universal Clipboard and Tabbed Windows. Here's what you ...
Once again, it's time for a major new Mac OS X release! This year, it's all about OS X 10.11 El Capitan. As always, we're committed ...
When Yosemite launched in Fall 2014, we issued compatibility updates for our shipping Mac applications. Our Yosemite-ready releases are as follows: OmniFocus 2.0.3 is a minor update which ...
For years now, our Mac applications have been available for purchase both direct from our Omni Store, store.omnigroup.com, as well as Apple's Mac App Store. Whether you ...
We want to ensure our apps are a good fit for you, so when we can (as is the case with all of our OS X applications), we offer a ...
Having trouble logging in with your sync credentials? Here are the answers to our most common sync issues. I know my account name, but my credentials aren't being accepted ...
When an app on your Mac is behaving in an unexpected way, our Support Humans may ask you to send along a Console Log. The log may tell us exactly ...
Usually at least one of our applications will have a prerelease test version available. We're not always in need of external testers, but when we're looking for feedback ...
This article covers OmniGraffle 2 for iOS and OmniOutliner 2 for iOS. Legacy apps are covered at the end. There are separate instructions for using Omni Sync Server with our ...
If an Omni app becomes unresponsive ("hangs", "spins", or "beachballs"), a sample of the app process will help us figure out why. To take a sample, open the Activity Monitor ...
Do you offer trial versions of your Mac apps? We sure do! If you'd like to try out our software before committing to a purchase, we're happy to ...
If one of our Mac applications is crashing on launch, the first thing you'll want to try is to hold down the Shift key on your keyboard, then launch ...
From time to time, customers contact us about certain error messages they see when downloading our apps via the Mac App Store. Such error messages include "OmniFocus.app is damaged ...
The Omni Group has a long history of offering upgrade pricing on new versions of existing apps, and while the App Store doesn't support selective discounts, we originally planned ...
In OmniGraffle 6 Pro, we added the ability to set the display zoom level of 100 percent to reflect One Apple point, One screen pixel, or One PostScript point for ...
Sadly, the Omni Productivity Pack bundle is no longer available for purchase on iOS, beginning with the release of OmniPlan 3 for iOS on February 4th, 2016. Our CEO, Ken ...
When you write in to tell us what you're looking for in our applications, whether you are a current user of our software or just shopping for something that ...
Omni ID is how you log in to Stenciltown, our free community for Creative Commons stencils. Omni ID is a new login that we've rolled out for this service ...
We take snapshots of sync server contents once a day, and keep one weeks' worth at a time. Weekly snapshots are also taken and are stored for up to 45 ...
When we first started releasing our documentation and tutorials on Apple's iBooks Store, we thought we had everyone covered. However, as some of you may have noticed, “Available on ...
If you send an email to sales@omnigroup.com, we'll be happy to help! If at all possible, you'll want to include your order number (look at the order confirmation ...
The latest versions of the Mac and iOS versions of OmniFocus, OmniGraffle, OmniOutliner and OmniPlan offer localizations in many languages! Our currently-shipping apps are available in English, Dutch, French, German ...
OmniOutliner and OmniGraffle documents are stored in a type of folder called a file wrapper. File wrappers appear to be normal files in the Finder. Apple Mail will treat file ...
Great question! Our document-based apps still offer a built-in menu option for Save As, but depending on the version of Mac OS X installed, you may instead see a Duplicate ...
Try entering the code again, double-checking that the License Owner information (including any [EDUCATIONAL LICENSE] text) and the License Code are exactly correct, with no spaces, tabs, or other characters ...