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+1 206-523-4152 or 800-315-OMNI (10a-5p PDT M-F)
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All Articles

Mac
Update for macOS High Sierra users: it is no longer be necessary to install Clip-o-Tron in order to clip emails to OmniFocus. Learn more here. After dismissing this error, High Sierra users should be able to continue clipping to OmniFocus without further reinstallation. This article is no longer...
Mac
Our desktop apps are sold through two separate channels: Apple’s Mac App Store. Mac App Store apps fall under Apple’s Terms & Conditions, and are licensed directly through the individual user’s Mac App Store account. A license key is not issued for Mac App Store purchases, as the apps are...
iOS
The canvas is where you create, edit, and move objects around in your project. By default, every OmniGraffle document contains at least one canvas with one layer, and you can add as many canvases as you’d like. Canvases give you the flexibility to separate your work into distinct areas within the...
Mac
For years now, our Mac applications have been available for purchase both direct from our Omni Store, store.omnigroup.com, as well as Apple’s Mac App Store. Whether you decide to purchase direct from us or through the Mac App Store, you get an identical product with all the same functionality. The...
iOS Mac
We don’t have any plans to tackle Windows, Android, or any other additional platforms in the foreseeable future. The downside of tackling a new platform is that - at the very least - we’d have to code everything all over again and then maintain two separate codebases in parallel from then on. Doing...
iOS Mac
OmniGraffle 7 for Mac and OmniGraffle 3 for iOS use the same .graffle file format as prior releases. Documents created or edited in the newest versions are backward-compatible with OmniGraffle 6 and OmniGraffle 2 for iOS. When you open a document from a newer version in the older app, you’ll see the...
Mac
OmniFocus 2 Pro offers extensive AppleScript support for expanding the app with additional workflows. One potential way to use AppleScript in OmniFocus is to batch-change due times. Attached below is a modified version of Dan Byler’s Defer script that we’ve updated for OmniFocus 2, which finds any...
Mac
If you own a previous version of OmniFocus for Mac, it’s possible to get a discount when upgrading to version 2. The upgrade process is different depending on where you purchased OmniFocus in the first place; you’ll want to use the directions that are appropriate for your specific situation. If...
iOS
OmniGraffle 3 for iOS is a free download in the App Store, with the Standard or Pro feature sets available via an In-App Purchase. We also offer a 14-day free trial, which you can learn more about here. Different upgrade options are available based upon your purchase history. Existing owners of...
Mac
If you own a previous version of OmniGraffle for Mac, it’s possible to get a discount when upgrading to version 7. The upgrade process is different depending on where you purchased OmniGraffle in the first place; you’ll want to use the directions that are appropriate for your specific purchasing...
Mac
OmniOutliner 5 was released on Wednesday, April 5th, 2017. Here’s how to upgrade your existing license to the latest version! If you own a previous version of OmniOutliner for Mac, it’s possible to get a discount when upgrading to version 5. The upgrade process is different depending on where you...
Mac
If you own a previous version of OmniPlan for Mac, it’s possible to get a discount when upgrading to version 3. The upgrade process is different depending on where you purchased OmniPlan in the first place; you’ll want to use the directions that are appropriate for your specific situation. If you’re...
iOS Mac
We’ve created a Twitter account for Sync Server news. For the fastest updates about server status or downtime, follow or bookmark @OmniSyncServer on Twitter.
Mac
We sell the Mac versions of our applications through our own Omni Store at store.omnigroup.com, and Apple’s Mac App Store. Please note that we cannot migrate customers from our store to the Mac App Store. We similarly cannot transfer Mac App Store purchases to our store’s licensing system. In order...
iOS Mac
While OmniFocus doesn’t offer any direct integration with the Windows platform, and we don’t have any plans to create a client for Windows, many of our Windows customers use our Omni Sync Server’s Mail Drop service to loop their PC into their OmniFocus workflow. By using Mail Drop, you can capture...
iOS Mac
OmniFocus generates the next iteration of a repeating action when the previous one is completed. If you have an action set to repeat every day, checking off that task will at that point create the next version of it, with new defer/due dates based upon your repeat settings for that item. What do you...
Mac
Here is a list of changes to AppleScript in OmniOutliner 4. If you’re looking for help with scripting, our forums are a great place to connect with other users. The name of the app is now OmniOutliner instead of OmniOutliner for Standard or OmniOutliner Professional. Alternatively, you can target...
iOS
OmniGraffle 3.2 for iOS introduces support for the Files app, a major new feature of iOS 11. As part of adopting support for an external document browser, we’ve had to make some minor changes to the way Visio documents are handled. Beginning with OmniGraffle 3.2, when you import a Visio file from...
iOS Mac
OmniFocus 2 will automatically use your operating system’s primary language. On Mac, this relies upon the settings selected in System Preferences ▸ Language & Region. On iOS, this is controlled in the Settings app under General ▸ Language & Region. If you’d prefer to use OmniFocus with an...
iOS
Designers tend to think about color in terms of color spaces or models. OmniGraffle’s default color space on Mac and iOS is sRGB (standard Red Green Blue), which is based on RGB. When it comes to choosing a color space for your project, OmniGraffle offers two ways to mix your colors: HSB (Hue,...
iOS Mac
The Inbox is a built-in perspective designed to catch new tasks that you’ve entered into OmniFocus, prior to processing them into projects, actions, and groups. Once an item becomes a project or action, it’s moved out of the inbox at the next clean up. The criteria OmniFocus uses to determine which...
Mac
Great news for macOS High Sierra users: In High Sierra, OmniFocus clips from Mail without needing the Clip-o-Tron. Though Services don’t appear in the contextual menu when you right-click a message, you can use the Menu Bar (Mail ▸ Services) or create a keyboard shortcut in System Preferences for...
iOS
Update: OmniFocus 2.21 was released alongside iOS 11, which now supports using Siri to access OmniFocus directly. This article describes an older method of collecting from Siri using the Reminders app, and may still be useful for those looking to use Reminders as a way to get tasks from other...
iOS
When you create a new document in OmniGraffle, one of the first things you might consider doing is taking a pass through the Canvas Inspectors; here’s a brief overview: Canvas Size Use the Canvas Size inspector to choose a Canvas Mode (Fixed, Flexible, or Infinite), and define the printing options...
Mac
Please note: due to the wide array of possible setup configurations and outside factors involved with custom hosting setups, troubleshooting, setting up, or administering WebDAV servers is beyond the scope of the tech support we are able to provide. IMPORTANT: When you expose files and folders on...
iOS Mac
If you become aware of any unauthorized use of your password, data theft, or possible security issues with any of our applications or website, please email us at security@omnigroup.com. Particularly sensitive issues may be encrypted to our PGP key, 0x0A70467B. Its fingerprint is 85C9 8A85 FBFA 9283...
iOS
When you have a large canvas area, such as a 24 × 36-inch poster for an upcoming event, you can scroll the canvas around within OmniGraffle’s view to work on different areas of your design. You can adjust how much the canvas is allowed to scroll within that view by adjusting the Scroll Margin...
iOS
Flowcharts are different from a traditional diagram, in that their intended purpose is to detail the progression of steps, or stages, in a process or activity. Also, flowcharts employ different shapes to denote the type of step in the process. For example: Use a Rounded Rectangle shape to denote...
iOS
In Create a Hierarchical diagram, you learned how to create a simple diagram by adding some shapes to the canvas and connecting them with lines. The other layout style available in the Diagram Layout inspector is Force-Directed. Unlike a hierarchical diagram, which flows from the top, right, bottom,...
iOS
The most basic thing you can do in OmniGraffle is to create a diagram. Whether you need to create an org chart for your company or department, or layout the wiring connections for your home theatre system, OmniGraffle has all of the tools you need to design the diagram of your dreams. To create a...
Mac
OmniFocus 2 for Mac no longer includes preferences for configuring a mail rule, but this document can help you replicate the functionality of the rule that was included in OmniFocus 1. These instructions assume that you’re using OS X Mavericks or later (required by OmniFocus 2), and are using the...
iOS
Action Groups are a useful way to organize complicated projects. Giving an action a child action turns it into an Action Group. This is a great way to break complicated steps of a project up into smaller actions without having to create a separate project. What’s the difference between an action...
Mac
You can customize the OmniPlan HTML reports by going to OmniPlan ▸ Preferences, then select the HTML tab. To create a new template, select any of the built-in templates, then click the Action pop-up menu (looks like a gear) and select Edit a Copy. A save dialog will appear for you to specify the...
Mac
OmniGraffle for Mac lets you customize your Inspectors to personalize your setup and more easily access the settings you use the most. Click and drag the handle icon in the inspector header, then move your cursor up and down to rearrange the inspectors as you see fit. You’re also able to drag an...
iOS
Use the Units & Scale inspector to define the base unit of measurement for drawing on the canvas, and whether objects on the canvas are drawn to a particular scale. Start by choosing one of the available Base Units in the inspector. There are four Base Unit types to choose from,...
iOS
To delete a canvas, open the navigation sidebar (you may need to tap in the toolbar), and do one of the following: Touch and hold the canvas you want to get rid of, and then tap Delete from the contextual menu: Swipe left on the canvas, and then tap Delete: At the bottom of the sidebar, tap Edit,...
iOS Mac
The App Store policy and the longstanding Omni Group policy agree: minor updates should be free. If there is a major overhaul of the application with lots of shiny new features, we may release it as a new product, and that would cost money. Bug fixes, minor features, and miscellaneous polishing come...
iOS Mac
Not necessarily! While each version of OmniFocus offers a unique experience optimized for the device on which it runs, each version is a fully-featured standalone application. OmniFocus can work perfectly fine just on a computer, or on your mobile device all by itself. On any platform you can create...
Mac
Our licenses do not expire, nor do we charge an annual subscription fee. Small point updates within a specific version of an application are free of charge for current license owners. For example, updating from OmniFocus 2.0.3 to OmniFocus 2.0.4, or from 2.0.4 to 2.1 (and so on) would not cost...
iOS Mac
We sell our Mac applications both through our direct Omni Store, as well as Apple’s Mac App Store. On iOS, all iPhone and iPad apps are sold via the App Store. We’re happy to offer automatic bundle discounts for our Mac apps when purchased from our direct Omni Store. For each license beyond the...
iOS Mac
Yes! The Omni Group offers a quantity discount on any combination of our desktop licenses purchased through our online store. For each license purchased beyond the first within the same transaction, you will receive an additional 5% off your entire order, up to 30% off. You can take advantage of...
iOS Mac
Yes! We offer discounts on our Mac apps to the staff, faculty, and students of accredited educational organizations. Visit our Educational Store to make a purchase or for current pricing information. We are unable to offer discounted pricing to other non-profit groups at this time. You can take...
Mac
Yes, please send an email to sales@omnigroup.com, and the appropriate folks here will get in touch with you.
iOS Mac
Looking for download links for previous versions of our Mac applications, like OmniFocus 1, OmniOutliner 3, or OmniGraffle 5? From the Omni Group Downloads page, you can access download links for the latest version of current and select previous releases of our apps. In cases where we’ve changed...
iOS Mac
OmniFocus 2 will optionally send you alerts through Notification Center on both macOS and iOS. Through Notification Center, you’ll be reminded at the due time you’ve set for a task, so if you’ve forgotten to complete something you’ll know about it right away. There are are two places to check when...
Mac
I tried to attach an OmniPlan file to an email, but it won’t let me! It only allows me to attach a file inside the OmniPlan file named “contents.xml”. What gives? OmniPlan saves your document as a package, which is a special kind of folder that macOS treats as a single file. Unfortunately, some...
iOS
OmniFocus can set up a calendar of Due Soon notifications and subscribe the Calendar app to it. In most cases, the server protects your calendar with your account password (Omni Sync Server does), but the events will be transferred to your phone in plain text, which could be intercepted by someone...
Mac
AppleScript is a powerful way to automate workflows on macOS. With the OmniOutliner 4 Pro feature set, one can even use AppleScript as a way of exporting to different file formats. A member of our user community at iWork Automation has created an AppleScript to export from OmniOutliner 4 Pro to...
iOS Mac
In iOS 11 the App Store prominently displays the message “Supports: Family Sharing” on our app pages. While that statement is technically accurate it implies that the app can be used by multiple family members, which isn’t true with the current implementation of Family Sharing. We’ve let Apple know...
iOS Mac
Finding your Database Size Starting with OmniFocus 2.7 for Mac, you can view the size of your database within the OmniFocus Preferences. Navigate to Menu Bar ▸ OmniFocus ▸ Preferences, then switch to the last tab (Update for Omni Store customers, or System Info for Mac App Store Customers). In this...
iOS Mac
In addition to a version number (like 2.0), each build of our apps has a revision number which identifies the exact version of the code it’s built from. When we are doing public or private tests where multiple builds have the same version number, we use the revision number to identify each...
Mac
OmniGraffle currently uses OS X’s 10.0 compatibility mode for date formatting. While you are editing a shape object’s text, select Edit ▸ Insert Variable ▸ Current Date to add the standard current date variable to your text box. When you’re editing text the variable looks like <%Date%>, but...
iOS Mac
OmniFocus 2.6 for Mac and OmniFocus 2.15 for iOS introduced a new sync format, which offers stronger security and faster sync, and paves the way for future features. Your data is now encrypted as it leaves your device so that it’s encrypted on the server itself. All encryption and decryption happens...
iOS Mac
How can I tell when OmniFocus has been syncing? As of OmniFocus 2.3 for Mac and OmniFocus 2.6 for iOS, the Sync Settings have been redesigned to provide a log of recent syncs. If you suspect OmniFocus may not be syncing normally, this is a great place to check to see when OmniFocus has been checking...
iOS Mac
Thanks for helping us improve our software by reporting bugs! We strive to continue making our applications better, and part of that process involves identifying and reproducing bugs. Creating software means designing for an ever-changing platform, and by alerting us to issues you’re experiencing,...
iOS
Update: We released OmniFocus 2.13.1 on April 1st, 2016, which contains a fix for this issue. After the release of OmniFocus 2.13, some customers let us know that they were unable to add a new Inbox item, or view the Inbox, without encountering a hang that leaves the app inoperable. This can also...
iOS
Instead of a persistent home button like the old app, we’ve rolled out a new feature — tap and hold the back button in the top left corner and you will be returned to the home screen. This works anywhere in the app, so no matter how far you’ve drilled down, you can tap and hold the back button to...
iOS Mac
If you purchased the application using our online store, visit the Lost Licenses page and enter the information that page asks for. If we can locate it in our database, your license code will be sent to you shortly. If you purchased the application at retail and registered the product using our...
Mac
OmniFocus 2 has a single download file that accepts both Pro and Standard license keys. Pro features are unlocked when the appropriate license key is entered, but the application will still be named OmniFocus in the Finder, Dock and Menu Bar. After entering your Professional license and restarting,...
iOS Mac
OmniGraffle 6 and OmniGraffle 7 offer a single download file that accepts both Pro and Standard license keys. Pro features are unlocked when the appropriate license key is entered, but the application will still be named OmniGraffle in the Finder, Dock and Menu Bar. After entering your Professional...
Mac
Starting with OmniOutliner 4, we’ve introduced a single download file that accepts both Pro and Standard/Essentials license keys. Pro features are unlocked when the appropriate license key is entered, but the application will still be named OmniOutliner in the Finder, Dock and Menu Bar. After...
Mac
OmniPlan 3 has a single download file that accepts both Pro and Standard license keys. Pro features are unlocked when the appropriate license key is entered, but the application will still be named OmniPlan in the Finder, Dock and Menu Bar. After entering your Professional license and restarting,...
iOS Mac
We value your privacy. Communication to and from the server is encrypted using a secure HTTPS connection, just like the traffic between your computer and your online banking website. We take measures to protect our servers from outside intrusion, as we do with our own online store. We do preserve...
iOS Mac
While we don’t have a hard limit, we ask that you keep your average data usage under 1 GB. This will help ensure that all our customers are able to get the best performance from their free Omni Sync Server account. To determine how much data your OmniPresence folder is using, select the enclosing...
iOS Mac
We make Omni Sync Server accounts available to our customers at no charge. One of the things we’ve learned since starting this project is that we don’t need to charge anything to keep the server up and running. We may add additional features at some point in the future that may require a...
iOS Mac
We do our best to respond to all queries by the end of the following business day at the latest; we often respond more quickly than that, and sometimes it takes us a bit longer. Our first priority will always be to respond to mail from folks that have purchased a license for one of our...
Mac
When purchased from Omni’s online store or any other location outside of the Mac App Store, our Mac applications require a license key in order to fully unlock the app. Your license key can be added any time during or after the 14-day trial period. For information on license deployment using an...
iOS Mac
For most of our applications, detailed information is available on the support pages specific to each product. You can use the navigation bar at the top of this page to visit the appropriate section. If you’d like to contact us via email, please use the Send Feedback or Contact Omni menu item under...
Mac
If you send an email to sales@omnigroup.com, we’ll be happy to help! If at all possible, you’ll want to include your order number (look at the order confirmation email we sent you) in the email you send. If you haven’t ordered yet, don’t worry; send your question and we’ll be happy to help.
iOS Mac
OmniGraffle Professional’s feature set includes support for importing Microsoft® Visio® files, templates, and stencils in the .vsd, .vsdx, .vdx, .vst, .vtx, .vss, and .vsx formats. Support for Visio® 2013 .vsdx documents was introduced in OmniGraffle 6.1 for Mac and OmniGraffle 2.0 for...
Mac
OmniFocus 2’s new print template is styled using CSS. If OmniFocus finds a printing style sheet called HTMLExportTemplate.html in its Application Support directory, it will use this instead of the standard template. If you’re familiar with using CSS, you can make your own adjustments to customize...
iOS Mac
Purchases made in the Mac App Store are tied directly to the iTunes Apple ID used for the purchase. The Mac App Store versions are functionally identical to the Omni Store version, except it’s automatically licensed using your Apple ID, and does not require a separate license key. As long as you are...
Mac
IMPORTANT: Before deleting or removing a license key from your computer, we highly recommend confirming you have your full license details necessary to reinstall the license. If you’ve lost your license key, you can find it using our automated license retrieval system: Lost and Found For...
iOS Mac
If you haven’t used OmniFocus in a while, or if you’ve been experimenting with things and need a change of pace, you might have thought about starting all over from scratch. Here’s how to take your OmniFocus database back to square one! Optional: Saving and setting aside the current database on...
Mac
If you receive error messages about SQL in OmniFocus, it’s likely that the application’s cache needs to be reset. This can occur after upgrading your operating system, or using a Mac “cleaning” app. Cleaning apps can have an adverse affect on our app’s ability to function properly. The easiest way...
Mac
Our applications are distributed in two different ways: the storefront on our website, and the Mac App Store. These apps are functionally identical, aside from the way that they’re licensed. Apps purchased through our storefront require a license in order to run, whereas Mac App Store versions do...
iOS
OmniGraffle 3 is available in both Standard and Pro feature sets. The app can also be run in a 14-day free trial mode, as well as a read-only viewer when run outside of the trial period. To tell which edition of OmniGraffle you’re using, tap the Settings gear icon in the toolbar atop the Document...
iOS Mac
When we release a major new version of our apps, we normally remove the prior version from sale. However, they remain in the App Store and can be re-downloaded from your purchase history. If you’d like to continue using one of our legacy apps, we recommend running the latest release to ensure you’re...
Mac
To register an Omni application that was purchased at retail or came bundled with your computer, visit our Application Registration form. Registering ensures that we are able to provide you with future upgrades, and also enables us to remind you of your license code should you misplace it.
Mac
Our applications are distributed in two different ways: the Omni Group store on our website, and the Mac App Store. While the apps are functionally identical between the two stores, the apps differ in how they are licensed. Each store is a separate distribution channel which offers an app download...
iOS
SVG, or Scalable Vector Graphics, is a method of describing 2D graphics with XML. Since SVG is just text, they are fairly lightweight, and they get the added bonus of scaling to any size while retaining their appearance. To import SVG in OmniGraffle on iOS, you’ll need to copy and paste the SVG code...
Mac
Note: OmniGraffle 7 was released on October 10, 2016, and now automatically imports your OmniGraffle 5 and 6 templates and stencils the first time you open the app. The following article has been archived for users still looking to import resources into OmniGraffle 6. OmniGraffle 6 and OmniOutliner...
iOS Mac
iOS 10 is here! The latest versions of all our currently-shipping apps are compatible with iOS 10. Our compatibility releases are as follows: OmniFocus 2.17 for iOS is an update to support iOS 10 and watchOS 3. This release also requires iOS 10 and watchOS 3. OmniGraffle 2.8 for iOS is compatible...
iOS Mac
iOS 9 was released on September 16, 2015, and all our v2 apps were updated for and take full advantage of iOS 9’s many improvements. That said, we’re aware that some of our customers wish to continue using older versions of our apps on their mobile devices. In our limited testing, we’ve found that...
iOS Mac
Update: As of Thursday, October 8, Apple has resolved the issue and our version 1 iOS apps are once again available for download in the App Store! If you continue to experience any difficulty installing any of your previously purchased apps, please contact us at the address listed below. On...
Mac
I have a task in my project that lasts a certain amount of time, regardless of how many resources are assigned to it. When I add resources to the task, the duration shrinks! How can I change this? If you don’t want a task’s duration to change when you add resources, you’ll need to tell OmniPlan that...
Mac
OmniGraffle 7.0 introduced basic SVG import capabilities, and we are continuing to work on improving SVG import in OmniGraffle 7. The OmniGraffle 7.1 update added support for the following SVG attributes: <use> <defs> <transform> Stroke linecaps Groups Corner radius SVG import now...
Mac
When you purchase an app from the Omni Store, you must manually enter your license details. In addition to the Owner and License Key fields, there’s a pop-up menu with options for Personal and Computer licenses (you can learn more about each option here). Why can’t I select “Computer” for the...
iOS
If you’re setting up a daily repeating task in OmniFocus, it’s possible to limit those repeats to a business week. Select your action, then open the Inspector (on Mac) or open the Info tab in the Editor (on iOS). Navigate to the Repeat section. From the list of repeat options, pick Repeat...
iOS Mac
The Mac and iOS versions of our applications are separate products and purchases. At this time, the App Store does not offer a way to bundle our Mac apps together with our iOS apps, so our Mac and iOS apps are sold separately. The Mac and iOS editions of our products have each been designed from the...
Mac
Here’s how to print your entire OmniPlan project on a single sheet of paper: Open the File menu, and choose Page Setup…. Choose your preferred paper size, and make sure you’re using the landscape orientation. Next, select File ▸ Print. If necessary, click Show Details to view the full Content...
iOS Mac
OmniOutliner 2 for iOS and OmniGraffle 2 for iOS can automatically sync documents using OmniPresence. You can access the same documents on your desktop or laptop by installing OmniPresence for Mac. If your server isn’t compatible with OmniPresence, or if you’d prefer to move files back and forth...
Mac
When you add the new version of OmniFocus to your Applications folder, if the old version is still installed you will be prompted to either Keep Both or Replace OmniFocus 1. Selecting Replace only replaces the app — your data is stored separately on your computer and will not be overwritten. The...
iOS Mac
The best way to move your data into OmniFocus 2 is to set up sync with an Omni Sync Server account. If you haven’t already set up sync in OmniFocus, follow the instructions in this support article to get started. If you’re using another sync method, the steps are similar; substitute your own server...
iOS Mac
As a result of sandboxing differences between the Omni Store and Mac App Store versions of OmniFocus, your data lives in a slightly different location during a trial than it does if you purchase the app from the Mac App Store. Here’s how to migrate your data! Migrate with a free Omni Sync Server...
Mac
If you were previously using another WebDAV provider (or syncing via Bonjour), you can switch to the free Omni Sync Server by following these steps. If you don’t already have an account, you’ll want to sign up for one on this page. Step 1: Sync all of your devices Start by syncing all your devices...
iOS Mac
When updating OmniFocus from an earlier version of the app, you may be prompted to migrate your database to a format capable of supporting the features of the latest version of the app. This article covers migrating to the new format after installing the latest update. Migrating OmniFocus 2 observes...
Mac
To get your Omni app set up on another machine, you’ll first need to determine where you purchased the app from. If you don’t recall, follow the instructions in “How to tell if you purchased from our store or the Mac App Store”. Omni Store customers Have your license information handy. If you...
Mac
OmniPresence is a great way to automatically sync documents between your devices, but it hasn’t always been around! Previously, in order to share files from your Mac using the Omni Sync Server you had to connect to the server manually via the Finder, but that’s no longer the case with OmniPresence....
iOS Mac
In our experience, this is most likely to occur on mobile devices; the smaller screen sizes can make it hard to tell exactly which email address the autocomplete suggestion has picked as the recipient of your message. Particularly when you’re on the go, you may not notice that autocomplete has...
iOS
While working in OmniGraffle, there are times when you just need to give an object a little “nudge” to get it into position. To nudge an object: Touch and hold the object. Swipe up, down, left, or right on the canvas to nudge the object one step in that direction. The nudge distance depends on...
iOS Mac
If your work relies on being able to access our software, you may wish to keep one of your production devices on the latest stable release of macOS or iOS. Running prerelease builds of the newer operating systems may put you at risk for being the first to encounter previously unknown compatibility...
iOS
iOS 11 removes support for apps released before 2013. Once you install this OS update, you will no longer be able to open or run 32-bit apps, including our earliest iOS releases from 2007 through 2013. Apple provides more information about these changes on their site: 64-bit Apps on iOS 11 About...
Mac
With the release of macOS High Sierra, we’ve been working on compatibility updates for our currently-shipping apps to make sure we’re ready. Here’s our latest: OmniFocus 2.11 for Mac includes fixes for High Sierra, and requires macOS Sierra (10.12). OmniGraffle 7.4.3 for Mac is a minor update with...
Mac
OS X is now macOS, and Sierra is out! All of the releases below automatically get cool new OS features like Universal Clipboard and Tabbed Windows. Here’s what you need to know about each of our apps: OmniFocus 2.7 for Mac includes fixes for minor Sierra compatibility bugs. OmniGraffle 6.6.2 for...
iOS Mac
Once again, it’s time for a major new Mac OS X release! This year, it’s all about OS X 10.11 El Capitan. As always, we’re committed to making sure our currently-shipping apps are fully compatible with the new operating system. Our El Capitan compatibility releases are as follows: OmniFocus 2.3 is a...
Mac
When Yosemite launched in Fall 2014, we issued compatibility updates for our shipping Mac applications. Our Yosemite-ready releases are as follows: OmniFocus 2.0.3 is a minor update which fixes some Yosemite compatibility issues and a few other bugs. Clip-o-Tron 1.0.1 is a required update for those...
Mac
A few years ago we focused our energy toward our current lineup of paid applications, and no longer develop OmniDazzle. Unless you purchased the app before it went free, we’re no longer able to provide a compelling level of support for it, either. One of the reasons we made OmniDazzle a free product...
iOS Mac
Starting with OmniFocus 2.6 for Mac and OmniFocus 2.15 for iOS, OmniFocus uses a new database format which enables new features, stronger security, and faster syncing. This new encrypted sync format is not sync-compatible with prior versions of OmniFocus 2 or OmniFocus 1. Read the statement that...
Mac
All customers who have purchased OmniFocus 1 are eligible for a 50% discount on the upgrade to OmniFocus 2 Pro when purchased from the same store. Omni Store Pricing Customers who purchased an OmniFocus 1 license from the Omni Store are eligible for a 50% discount when upgrading to the Pro or...
iOS
OmniFocus 2.7 for iOS introduced a native Apple Watch app (with watch face complications and a customizable glance), along with support for major new iOS 9 features such as split-screen multitasking and integration with system-wide searches. It also added support for pasting multiple actions at once...
iOS Mac
If you have access to a Mac computer with iTunes installed, you can potentially connect to iTunes File Sharing as a way to manually make a copy of your OmniFocus database. This might be handy if you aren’t syncing OmniFocus for iOS but would like to back up a snapshot of your database. Plug your...
iOS Mac
OmniFocus 2 has a built-in Forecast perspective that allows you to see your upcoming calendar events in OmniFocus. In Forecast, you can view your tasks within the context of upcoming calendar events. As for the opposite — OmniFocus events in your calendar application — if you’re syncing OmniFocus...
Mac
If you’re experiencing a crash on launch in OmniFocus 2 for Mac, or if you see a message that OmniFocus quit unexpectedly whenever you try to open the app, please ensure that you’re running the latest version of the application. In January 2017 we renewed our Developer ID signature and shipped a new...
iOS Mac
This error message indicates that you are attempting to sync a version of OmniFocus older than OmniFocus 2.9 for Mac or OmniFocus 2.19 for iOS with a newer version, and you’ve already used the latest version to migrate to a new database format that offers additional app features. In order to...
iOS Mac
In versions of OmniFocus that support encryption, you may encounter an error “No key in slot n”. We’re still trying to track down the root cause of this problem, but in the meantime to recover from this error, choose the set of steps below to follow only on a device that is not experiencing the...
iOS Mac
This error message text is new in OmniFocus 2.19.1 for iOS and 2.9.1 for Mac. In previous versions, you may see “This Database is Already Encrypted” instead. This error message is an indication that your WebDAV server doesn’t fully support the WebDAV specification and that OmniFocus can’t...
iOS Mac
This error message means you’re attempting to sync a version of OmniFocus older than OmniFocus 2.6 for Mac or OmniFocus 2.15 for iOS with a newer version, and you’ve already used the latest version to migrate to the new encrypted database format. To sync with the newer database format, check for...
iOS Mac
What is Mail Drop? Mail Drop is a new feature of the Omni Sync Server that lets you send emails directly into your OmniFocus Inbox. You can create multiple private send-to addresses in order to give access to third parties, and delete those addresses at any time. In order to use Mail Drop, you’ll...
iOS Mac
OmniFocus 2.4 for Mac and OmniFocus 2.6 for iOS introduce Push-triggered sync, a new feature that uses push notifications to keep all your devices up to date. When OmniFocus receives a push notification, it can silently pull down changes from Omni Sync Server or your own private server, so you’re...
iOS Mac
Starting in OmniFocus 2.7 for Mac and 2.14 for iOS, OmniFocus copies items to the pasteboard as TaskPaper text. You can also paste TaskPaper text into the OmniFocus outline. What is TaskPaper text? Quoting from the TaskPaper Users Guide: TaskPaper’s file format is fairly simple. Here’s how...
iOS Mac
If you’re looking to reinstall OmniGraffle 4 on an older system, provided below are download links to re-download the latest version of OmniGraffle 4 for Mac: OmniGraffle Standard v4.2.3 OmniGraffle Professional v4.2.3 Please note that OmniGraffle 4 was last updated in 2008 for Mac OS X 10.5...
Mac
OmniObjectMeter is a tool that makes it easy for Cocoa and Unix developers to find and fix memory leaks, excessive allocation operations, “zombies”, prematurely deallocated objects, and other performance issues. It has mostly been made obsolete by recent versions of Apple’s developer tools, but the...
Mac
Introduction OmniOutliner 4 comes with the built-in ability to export to a few fine file formats. But thanks to the magic of XML and XSLT, you can create your own export plug-ins and export your outlines to any kind of text- or XML-based format. If you enable OmniOutliner’s Pro feature set, you’ll...
Mac
Earlier versions of OmniPlan (versions 1.0 through 2.2.4) required the use of a Java tool in order to export/import Microsoft Project files. Apple no longer includes Java with macOS, but there are a few ways you can resolve this problem if you’re still using these versions. One solution would be to...
iOS Mac
We want to ensure our apps are a good fit for you, so when we can (as is the case with all of our OS X applications), we offer a two week trial period for apps downloaded from our website. For those apps where we can’t (as is the case with iPhone, iPod touch, and iPad apps), we have plenty of videos...
iOS
As of version 2.20 (Released July 26, 2017) OmniFocus 2 for iOS is a free download in the App Store, with the Standard and Pro feature sets available via In-App Purchase. We also offer a 14-day free trial, after which OmniFocus will function as a free viewer. The purchase options available to you...
iOS
As of version 3.6 (Released July 26, 2017) OmniPlan 3 for iOS is a free download in the App Store, with the Standard and Pro feature sets available via In-App Purchase. We also offer a 14-day free trial, after which OmniPlan will function as a free viewer. The purchase options available to you are...
iOS
Please proceed only if you were directed to this page by one of our Support Humans. If you arrived here because you think you might need to rebuild your database, feel free to email support@omnigroup.com or give us a call at +1 800-315-6664. If OmniFocus is installed on an iPad or iPhone, following...
iOS Mac
Your OmniFocus encryption passphrase starts out the same as your sync account password. (Let’s refer to them as passphrase and password.) But the two can get ‘out of sync‘ if the password changes. Syncing OmniFocus with a new password updates the passphrase. But this only works on a device that...
Mac
OmniFocus’s Find dialog supports the use of some simple regular expressions. A regular expression is a single string that represents a set of possible strings. To get started, use Command-F to open the Find dialog, and change the Find Type setting to Regular Expression. Supported syntax is as...
iOS
If you open this article on your iOS Device and then tap the link below, it should take care of the recovered audio file. Delete recovered audio files OmniOutliner 1.5.3 for iPad addresses a bug with audio recording on iOS 7 which would result in these “Recovered Audio” files getting stuck in...
iOS Mac
Removing server data is a pretty aggressive troubleshooting step. And should be done carefully. But there are times when it is appropriate. And you have the power to do it yourself! Here are a few examples of when you might want to remove your data: The server data is encrypted with a passphrase...
iOS
This prompt commonly appears in apps like Settings or Calendar, and references the Reminders Calendar that OmniFocus optionally publishes when syncing. If you’re receiving repeated Calendar authentication prompts, chances are you’re experiencing one of two iCloud sync issues—while we often aren’t...
iOS Mac
Having trouble logging in with your sync credentials? Here are the answers to our most common sync issues. (Resetting your Omni Sync Server account password does not reset any encryption passphrases. Click this link for help if you’re having trouble with a passphrase.) I know my account name, but my...
iOS Mac
When an app on your Mac is behaving in an unexpected way, our Support Humans may ask you to send along a Console Log. The log may tell us exactly what is going on behind the scenes and help us resolve the issue. Using the Console on macOS Sierra Open the Console application (from the Utilities...
iOS
When an app on your iPhone, iPod Touch, or iPad is behaving an an unexpected way, our Support Humans may ask you to send along a Console Log. The log can tell us exactly what is going on behind the scenes and help get you back up and running quickly. In order to get the Console Log from your device,...
iOS
Our iOS apps have a built-in crash reporter that appears when reopening an app after a crash has occurred, which our Support Humans can refer to when helping troubleshoot any issues with our apps. In some cases, a crash may occur that can’t be captured by reporter. When this happens, there are a few...
iOS Mac
Starting in OmniFocus 2.15 for iOS, OmniFocus can now store local backups directly on your iPhone or iPad. Here’s how to access these backups. Drag down from near the top of the OmniFocus home screen to reveal the secret bar (on iPhone), or drag down on the home sidebar (iPad and iPhone 6 Plus) to...
Mac
Finding OmniFocus backups OmniFocus for Mac regularly and automatically makes backups of your database. The default location of the backup files depends on where you purchased the application, and whether you’re running OmniFocus 1 or OmniFocus 2. In OmniFocus 2, there’s a handy File > Show...
iOS Mac
OmniFocus 2.6 for Mac and OmniFocus 2.15 for iOS introduce a new sync format which earlier versions of OmniFocus can’t read. This article covers using an OmniFocus backup to revert to the old database format. You’ll need to revert to the backup that OmniFocus made directly before your database was...
iOS Mac
Usually at least one of our applications will have a prerelease test version available. We’re not always in need of external testers, but when we’re looking for feedback on bug fixes or new features, we’ll publicly or privately open the test feed so we can try our latest changes out in the wild. To...
Mac
How do I set up vacation days, sick days, half-days, or holidays? To set up the normal work hours in a week, open the View menu and select Calendar View. The window will change; you should now see a calendar with 2 green bubbles. OmniPlan will only schedule tasks in the times covered by one of those...
Mac
OmniFocus 2.8 for Mac was released on January 3rd, 2017, and added a global search feature, which helps you locate tasks anywhere in your database. OmniFocus 2.8 is a free update for existing OmniFocus 2 users, and requires Mac OS X 10.11 El Capitan or later. To start searching in OmniFocus 2 for...
iOS Mac
Affected versions: This document describes a security vulnerability in the following versions of OmniFocus: OmniFocus 2.6 for Mac OmniFocus 2.6.1 for Mac OmniFocus 2.6.2 for Mac OmniFocus 2.7 for Mac OmniFocus 2.7.1 for Mac OmniFocus 2.7.2 for Mac OmniFocus 2.8 for Mac OmniFocus 2.15 for iOS (and...
iOS
Choosing centimeters (cm) or inches—fractional (in) in the Units & Scale inspector reveals the Scale setting for objects on the canvas. This allows you, for example, to use OmniGraffle for things like creating to-scale drawings of your house and garden area, or for scaling icons and graphics...
iOS Mac
OmniFocus 2 for Mac removes the limited Bonjour sync feature in favor of more flexible cloud-based sync, but there’s still a number of other options available for self-hosting your own OmniFocus data. You can use OS X Server to create a shared folder on your own Mac which OmniFocus can use to sync...
Mac
OmniFocus 2 for Mac removes the limited Bonjour sync feature in favor of more flexible cloud-based sync, but there are still a number of other options available for self-hosting your own OmniFocus data. One such option is the free WebDAVNav Server application. Here’s how to set this up. Download...
iOS Mac
OmniFocus’ Forecast view is a great way to monitor progress in your projects while keeping an eye on upcoming events from your Calendar. Your calendar events tell you where you need to be and when, and the “Due Today” section lets you know which OmniFocus tasks to accomplish in the time...
iOS
OmniGraffle 3 offers a free 14-day trial, during which you can try the complete feature sets of Standard and Pro. There’s no purchase necessary to start this trial, and your credit card will not be automatically charged for either the Standard or Pro feature sets when the trial period expires. The...
Mac
To apply styles to the column titles in your document, select the Column Titles style in the sidebar. Then use the Style Inspector to make your adjustments. It’s not currently possible to apply styles individually to column titles.
iOS Mac
These instructions cover setting up OmniFocus sync for the first time using Omni Sync Server. If you previously were syncing using another WebDAV provider or Bonjour, please follow these instructions instead. Create an Omni Sync Server Account If you don’t already have a Sync Server account, enter...
iOS
This article covers OmniGraffle 2 for iOS and OmniOutliner 2 for iOS. Legacy apps are covered at the end. There are separate instructions for using Omni Sync Server with our other apps, OmniFocus and OmniPlan. Our document-based iOS apps offer built-in support for OmniPresence, our free solution for...
iOS Mac
OmniPlan now offers two distinct sync options: OmniPresence sync, intended for a single user to keep projects in sync across multiple devices, and publication and subscription to a server repository, designed for collaborative workflows when multiple users need to contribute to a communally shared...
iOS Mac
Networking security practices can result in syncing difficulty. Your network administrator may need to add a firewall exception to allow OmniFocus or OmniPresence syncing. Please share this information with them! Create a firewall exception For teams that have multiple people using the Omni Sync...
Mac
If an Omni app becomes unresponsive (“hangs”, “spins”, or “beachballs”), a sample of the app process will help us figure out why. To take a sample, open the Activity Monitor application (from the Utilities folder inside your Applications folder). After opening Activity Monitor, make sure the CPU...
iOS
On iOS, OmniGraffle can access your photos, use the camera, and cellular data, but you first need to specifically grant that permission within the app. Once permission is granted, however, you need to use the Settings app on iOS to turn access off or on again. For example, when you tap in the...
iOS Mac
Do you offer trial versions of your Mac apps? We sure do! If you’d like to try out our software before committing to a purchase, we’re happy to offer a 14-day fully functional trial of all the Omni applications for Mac. This is the best way to spend some hands-on time with our apps—with access to...
Mac
If one of our Mac applications is crashing when you try to open it, the first thing you’ll want to try is to hold down the Shift key on your keyboard, then open the app again. Continue to hold the Shift key as the application starts up, until you see the first window appear. The crash may be related...
Mac
From time to time, customers contact us about certain error messages they see when downloading our apps via the Mac App Store. Such error messages include “OmniFocus.app is damaged and can’t be opened. Delete OmniFocus.app and download it again from the App Store” or “This application can’t be...
iOS Mac
Expected Behavior Although the OmniFocus app badge can update in the background, this only happens under certain circumstances, and a due or defer time passing is not one of those triggers. OmniFocus allows for several things to affect the badge count, and the number of variables at play require a...
iOS Mac
If OmniFocus Push-Triggered Sync doesn’t seem to be working for you, here are some suggestions to troubleshoot: Minimum OmniFocus Version Numbers First, verify that all of your devices are running at least OmniFocus 2.4 for Mac and OmniFocus 2.6 for iOS, the versions that introduced Push-triggered...
Mac
Why are objects being repositioned around the canvas on their own, and how do I stop this from happening? This behavior indicates that your document has auto layout turned on. Auto layout—as the name implies—automatically reorganizes the projects on your canvas in a hierarchical fashion. Some of the...
Mac
The Omni Group has a long history of offering upgrade pricing on new versions of existing apps, and while the App Store doesn’t support selective discounts, we originally planned on letting Mac App Store customers move to our own store to get those discounts. Unfortunately, we then discovered that...
iOS
When it comes to aligning objects in OmniGraffle, you have a couple options that can really help you out: Snap to Grid places a graph paper-like grid over the canvas that objects will snap to when drawn on or moved around the canvas. The other option is to use Smart Guides, the light blue lines that...
iOS
You can use the following keyboard shortcuts to access the tools in the tool palette: Selection: v Shape: s Freehand Drawing: e Line: c Text: t Artboard : a Action: b Press the key once to select the tool for a single use, or press the key twice to make the tool sticky for repeated use. See the...
iOS
When you select the Freehand Drawing Tool in the tool palette, you’ll notice that it has another tool above it; this turns Shape Recognition on or off when tapped. When turned on, Shape Recognition lets you draw—either with your finger or Apple Pencil— the following shapes, converting your...
iOS
The Grid & Guides inspector lets turn Snap to Grid on or off. With Snap to Grid turned on, a graph paper-like grid appears over the canvas. When turned on, any objects you draw on the canvas snap to the grid when placed or moved around. Beneath the Snap to Grid switch, are the Major Grid and...
iOS
Color Swatches, the tiny rounded squares that you see in the inspectors, allow you to change the default color when tapped. When you tap a color swatch in an inspector, a four-tabbed side panel slides in so you can change the color to someting else. The first tab, the Color Palette, includes 15...
iOS
If you use OmniGraffle on a device that you occasionally share (with your children, coworkers, or clients, for example), there may be times when you would prefer that your OmniGraffle data be out of reach. The App Lock feature introduced in OmniGraffle 3 for iOS prevents accidental taps and casual...
Mac
OmniFocus 2.5 for Mac introduced custom styles, allowing you to change between built-in Font Collections and Color Palettes, or import your own. This article covers the basics of creating custom OmniFocus styles—but in general, this is an advanced feature that requires hand-editing text files and a...
iOS Mac
OmniFocus isn’t meant to be a calendar replacement, but rather a calendar complement. The calendar does well when it comes to keeping tabs on events that happen at a specific place and time. However, many of our tasks don’t schedule so neatly—that’s where OmniFocus comes into play. For example,...
iOS
Apple Watch offers great opportunities for making OmniFocus even more useful. OmniFocus 2 for iOS includes a Watch extension designed deliberately for Apple’s most personal device, and brings your tasks into greater harmony with how you move through the day. We built OmniFocus for Apple Watch to...
iOS
Starting with OmniFocus 2.21 and iOS 11, you can directly add and edit items in OmniFocus with Siri. Siri works best with OmniFocus when given commands using a specific structure. Using OmniFocus with Siri has example sentences that work well in English. The following examples are from languages...
iOS Mac
We do not support third-party clients for Android, web, or any other platform. We’ve become aware of a number of third-party client applications that claim to sync with OmniFocus and our Omni Sync Server. Some of these include Quantus Tasks [previously released under the name AndroidFocus] in the...
Mac
In OmniGraffle 6 Pro, we added the ability to set the display zoom level of 100 percent to reflect One Apple point, One screen pixel, or One PostScript point for work on Retina displays and true WYSIWYG work, to best fit your printing needs or screen pixel density. As part of the Pro feature set,...
iOS
Before you start the free 14-day trial—and after the trial period expires—OmniGraffle 3 will operate in a free viewer mode which allows you to use the app as a reader for OmniGraffle files. In this read-only mode, you can look at documents, interact with actions, and switch canvases. You can also...
iOS
Sadly, the Omni Productivity Pack bundle is no longer available for purchase on iOS, beginning with the release of OmniPlan 3 for iOS on February 4th, 2016. Our CEO, Ken Case, explains why: The existing “Omni Productivity Pack” will no longer be available once we remove OmniPlan 2 from sale—which...
iOS Mac
When you write in to tell us what you’re looking for in our applications, whether you are a current user of our software or just shopping for something that will suit your needs, we listen! As a matter of fact, we keep track of every email, tweet, Facebook post and phone call (and more) in our...
iOS Mac
Omni ID is how you log in to Stenciltown, our free community for Creative Commons stencils. Omni ID is a new login that we’ve rolled out for this service, and is not tied to your existing Omni Sync Server or Omni Forums accounts. We’re hoping to use Omni ID in the future to eventually offer a single...
iOS Mac
We take snapshots of sync server contents once a day, and keep one weeks’ worth at a time. Weekly snapshots are also taken and are stored for up to 45 days. These snapshots are for our own backup purposes, and is not a replacement for your own dedicated backup solution. We strongly recommend taking...
iOS Mac
Here is a list of changes to AppleScript in OmniFocus 2. If you’re looking for help with scripting, our forums are a great place to connect with other users. We’ve maintained backward compatibility where we could, but there are a lot of changes between OmniFocus 1 and OmniFocus 2. Here’s what you...
iOS Mac
About the Docs Web: Pure HTML in your browser. You can search and bookmark pages just like you would any other website, and you can also print (or save to PDF, if you are in need of a PDF file). iBooks Store: Many of our manuals are also available in EPUB3 from the iBooks Store, including any...
iOS Mac
When we first started releasing our documentation and tutorials on Apple’s iBooks Store, we thought we had everyone covered. However, as some of you may have noticed, “Available on the iBooks Store” doesn’t apply to everyone. We quickly discovered a growing list of countries that do have an iBooks...
iOS Mac
Check out this page on our Inside OmniFocus workflows site to learn more about using OmniFocus with GTD! You can also read our white paper here (PDF Download).
iOS
When you’re in need of help—whether you’re trying to figure out how layers work, or if you’re having some other issue with OmniGraffle—it’s good to know that the Support Humans at The Omni Group are always available to lend you a hand. Release Notes For a detailed, comprehensive summary of the...
iOS Mac
The latest versions of the Mac and iOS versions of OmniFocus, OmniGraffle, OmniOutliner and OmniPlan offer localizations in many languages! With the exception of OmniOutliner 5 for Mac (see below), our currently-shipping apps are available in English, Dutch, French, German, Italian, Japanese,...
iOS Mac
OmniOutliner and OmniGraffle documents are stored in a type of folder called a file wrapper. File wrappers appear to be normal files in the Finder. Apple Mail will treat file wrappers like normal files and transparently zip them when you attach them to an email. Receivers of your email who also use...
Mac
Great question! Our document-based apps still offer a built-in menu option for Save As, but depending on the version of Mac OS X installed, you may instead see a Duplicate option. Starting with OS X 10.7 Lion, Apple automatically started replacing Save As with Duplicate for document-based apps like...
Mac
In OS X 10.8 Mountain Lion and later, there’s sometimes a problem with login info that is saved to the keychain. If OmniFocus is opened as a result of a services request (basically any way other than clicking the app icon), it will not be granted access to its own saved login information. We have...
iOS
These are all limitations of the iOS platform, not design choices. The platform is still young, and we’re already thrilled with what we can do, but if Apple wants to open up these features to us, we will be more than happy to take advantage of them.
iOS
Certainly! OmniFocus works the same way on iPod touch as it does on iPhone, except for the things that are impossible there: using the cell network or GPS to find your geographic location. OmniFocus on iPod touch can still try to find your location using Wi-Fi to show you your nearby actions, but...