+1 206-523-4152 or 800-315-OMNI (10a-5p PDT M-F)
+1 206-523-4152 or 800-315-OMNI (10a-5p PDT M-F)
+1 206-523-4152 or 800-315-OMNI (10a-5p PDT M-F)
+1 206-523-4152 or 800-315-OMNI (10a-5p PDT M-F)
+1 206-523-4152 or 800-315-OMNI (10a-5p PDT M-F)

All OmniOutliner Articles

Mac
Our desktop apps are sold through two separate channels: Apple’s Mac App Store. Mac App Store apps fall under Apple’s Terms & Conditions, and are licensed directly through the individual user’s Mac App Store account. A license key is not issued for Mac App Store purchases, as the apps are...
Mac
For years now, our Mac applications have been available for purchase both direct from our Omni Store, store.omnigroup.com, as well as Apple’s Mac App Store. Whether you decide to purchase direct from us or through the Mac App Store, you get an identical product with all the same functionality. The...
iOS Mac
We don’t have any plans to tackle Windows, Android, or any other additional platforms in the foreseeable future. The downside of tackling a new platform is that - at the very least - we’d have to code everything all over again and then maintain two separate codebases in parallel from then on. Doing...
Mac
OmniOutliner 5 was released on Wednesday, April 5th, 2017. Here’s how to upgrade your existing license to the latest version! If you own a previous version of OmniOutliner for Mac, it’s possible to get a discount when upgrading to version 5. The upgrade process is different depending on where you...
iOS Mac
We’ve created a Twitter account for Sync Server news. For the fastest updates about server status or downtime, follow or bookmark @OmniSyncServer on Twitter.
Mac
We sell the Mac versions of our applications through our own Omni Store at store.omnigroup.com, and Apple’s Mac App Store. Please note that we cannot migrate customers from our store to the Mac App Store. We similarly cannot transfer Mac App Store purchases to our store’s licensing system. In order...
Mac
Here is a list of changes to AppleScript in OmniOutliner 4. If you’re looking for help with scripting, our forums are a great place to connect with other users. The name of the app is now OmniOutliner instead of OmniOutliner for Standard or OmniOutliner Professional. Alternatively, you can target...
Mac
Please note: due to the wide array of possible setup configurations and outside factors involved with custom hosting setups, troubleshooting, setting up, or administering WebDAV servers is beyond the scope of the tech support we are able to provide. IMPORTANT: When you expose files and folders on...
iOS Mac
If you become aware of any unauthorized use of your password, data theft, or possible security issues with any of our applications or website, please email us at security@omnigroup.com. Particularly sensitive issues may be encrypted to our PGP key, 0x0A70467B. Its fingerprint is 85C9 8A85 FBFA 9283...
iOS Mac
The App Store policy and the longstanding Omni Group policy agree: minor updates should be free. If there is a major overhaul of the application with lots of shiny new features, we may release it as a new product, and that would cost money. Bug fixes, minor features, and miscellaneous polishing come...
Mac
Our licenses do not expire, nor do we charge an annual subscription fee. Small point updates within a specific version of an application are free of charge for current license owners. For example, updating from OmniFocus 2.0.3 to OmniFocus 2.0.4, or from 2.0.4 to 2.1 (and so on) would not cost...
iOS Mac
We sell our Mac applications both through our direct Omni Store, as well as Apple’s Mac App Store. On iOS, all iPhone and iPad apps are sold via the App Store. We’re happy to offer automatic bundle discounts for our Mac apps when purchased from our direct Omni Store. For each license beyond the...
iOS Mac
Yes! The Omni Group offers a quantity discount on any combination of our desktop licenses purchased through our online store. For each license purchased beyond the first within the same transaction, you will receive an additional 5% off your entire order, up to 30% off. You can take advantage of...
iOS Mac
Yes! We offer discounts on our Mac apps to the staff, faculty, and students of accredited educational organizations. Visit our Educational Store to make a purchase or for current pricing information. We are unable to offer discounted pricing to other non-profit groups at this time. You can take...
Mac
Yes, please send an email to sales@omnigroup.com, and the appropriate folks here will get in touch with you.
iOS Mac
Looking for download links for previous versions of our Mac applications, like OmniFocus 1, OmniOutliner 3, or OmniGraffle 5? From the Omni Group Downloads page, you can access download links for the latest version of current and select previous releases of our apps. In cases where we’ve changed...
Mac
AppleScript is a powerful way to automate workflows on macOS. With the OmniOutliner 4 Pro feature set, one can even use AppleScript as a way of exporting to different file formats. A member of our user community at iWork Automation has created an AppleScript to export from OmniOutliner 4 Pro to...
iOS Mac
In iOS 11 the App Store prominently displays the message “Supports: Family Sharing” on our app pages. While that statement is technically accurate it implies that the app can be used by multiple family members, which isn’t true with the current implementation of Family Sharing. We’ve let Apple know...
iOS Mac
In addition to a version number (like 2.0), each build of our apps has a revision number which identifies the exact version of the code it’s built from. When we are doing public or private tests where multiple builds have the same version number, we use the revision number to identify each...
iOS Mac
Thanks for helping us improve our software by reporting bugs! We strive to continue making our applications better, and part of that process involves identifying and reproducing bugs. Creating software means designing for an ever-changing platform, and by alerting us to issues you’re experiencing,...
iOS Mac
If you purchased the application using our online store, visit the Lost Licenses page and enter the information that page asks for. If we can locate it in our database, your license code will be sent to you shortly. If you purchased the application at retail and registered the product using our...
Mac
Starting with OmniOutliner 4, we’ve introduced a single download file that accepts both Pro and Standard/Essentials license keys. Pro features are unlocked when the appropriate license key is entered, but the application will still be named OmniOutliner in the Finder, Dock and Menu Bar. After...
iOS Mac
We value your privacy. Communication to and from the server is encrypted using a secure HTTPS connection, just like the traffic between your computer and your online banking website. We take measures to protect our servers from outside intrusion, as we do with our own online store. We do preserve...
iOS Mac
While we don’t have a hard limit, we ask that you keep your average data usage under 1 GB. This will help ensure that all our customers are able to get the best performance from their free Omni Sync Server account. To determine how much data your OmniPresence folder is using, select the enclosing...
iOS Mac
We make Omni Sync Server accounts available to our customers at no charge. One of the things we’ve learned since starting this project is that we don’t need to charge anything to keep the server up and running. We may add additional features at some point in the future that may require a...
iOS Mac
We do our best to respond to all queries by the end of the following business day at the latest; we often respond more quickly than that, and sometimes it takes us a bit longer. Our first priority will always be to respond to mail from folks that have purchased a license for one of our...
Mac
When purchased from Omni’s online store or any other location outside of the Mac App Store, our Mac applications require a license key in order to fully unlock the app. Your license key can be added any time during or after the 14-day trial period. For information on license deployment using an...
iOS Mac
For most of our applications, detailed information is available on the support pages specific to each product. You can use the navigation bar at the top of this page to visit the appropriate section. If you’d like to contact us via email, please use the Send Feedback or Contact Omni menu item under...
Mac
If you send an email to sales@omnigroup.com, we’ll be happy to help! If at all possible, you’ll want to include your order number (look at the order confirmation email we sent you) in the email you send. If you haven’t ordered yet, don’t worry; send your question and we’ll be happy to help.
iOS Mac
Purchases made in the Mac App Store are tied directly to the iTunes Apple ID used for the purchase. The Mac App Store versions are functionally identical to the Omni Store version, except it’s automatically licensed using your Apple ID, and does not require a separate license key. As long as you are...
Mac
IMPORTANT: Before deleting or removing a license key from your computer, we highly recommend confirming you have your full license details necessary to reinstall the license. If you’ve lost your license key, you can find it using our automated license retrieval system: Lost and Found For...
Mac
Our applications are distributed in two different ways: the storefront on our website, and the Mac App Store. These apps are functionally identical, aside from the way that they’re licensed. Apps purchased through our storefront require a license in order to run, whereas Mac App Store versions do...
iOS Mac
When we release a major new version of our apps, we normally remove the prior version from sale. However, they remain in the App Store and can be re-downloaded from your purchase history. If you’d like to continue using one of our legacy apps, we recommend running the latest release to ensure you’re...
Mac
To register an Omni application that was purchased at retail or came bundled with your computer, visit our Application Registration form. Registering ensures that we are able to provide you with future upgrades, and also enables us to remind you of your license code should you misplace it.
Mac
Our applications are distributed in two different ways: the Omni Group store on our website, and the Mac App Store. While the apps are functionally identical between the two stores, the apps differ in how they are licensed. Each store is a separate distribution channel which offers an app download...
Mac
Note: OmniGraffle 7 was released on October 10, 2016, and now automatically imports your OmniGraffle 5 and 6 templates and stencils the first time you open the app. The following article has been archived for users still looking to import resources into OmniGraffle 6. OmniGraffle 6 and OmniOutliner...
iOS Mac
iOS 10 is here! The latest versions of all our currently-shipping apps are compatible with iOS 10. Our compatibility releases are as follows: OmniFocus 2.17 for iOS is an update to support iOS 10 and watchOS 3. This release also requires iOS 10 and watchOS 3. OmniGraffle 2.8 for iOS is compatible...
iOS Mac
iOS 9 was released on September 16, 2015, and all our v2 apps were updated for and take full advantage of iOS 9’s many improvements. That said, we’re aware that some of our customers wish to continue using older versions of our apps on their mobile devices. In our limited testing, we’ve found that...
iOS Mac
Update: As of Thursday, October 8, Apple has resolved the issue and our version 1 iOS apps are once again available for download in the App Store! If you continue to experience any difficulty installing any of your previously purchased apps, please contact us at the address listed below. On...
Mac
When you purchase an app from the Omni Store, you must manually enter your license details. In addition to the Owner and License Key fields, there’s a pop-up menu with options for Personal and Computer licenses (you can learn more about each option here). Why can’t I select “Computer” for the...
iOS Mac
The Mac and iOS versions of our applications are separate products and purchases. At this time, the App Store does not offer a way to bundle our Mac apps together with our iOS apps, so our Mac and iOS apps are sold separately. The Mac and iOS editions of our products have each been designed from the...
iOS Mac
OmniOutliner 2 for iOS and OmniGraffle 2 for iOS can automatically sync documents using OmniPresence. You can access the same documents on your desktop or laptop by installing OmniPresence for Mac. If your server isn’t compatible with OmniPresence, or if you’d prefer to move files back and forth...
Mac
To get your Omni app set up on another machine, you’ll first need to determine where you purchased the app from. If you don’t recall, follow the instructions in “How to tell if you purchased from our store or the Mac App Store”. Omni Store customers Have your license information handy. If you...
Mac
OmniPresence is a great way to automatically sync documents between your devices, but it hasn’t always been around! Previously, in order to share files from your Mac using the Omni Sync Server you had to connect to the server manually via the Finder, but that’s no longer the case with OmniPresence....
iOS Mac
If your work relies on being able to access our software, you may wish to keep one of your production devices on the latest stable release of macOS or iOS. Running prerelease builds of the newer operating systems may put you at risk for being the first to encounter previously unknown compatibility...
iOS
iOS 11 removes support for apps released before 2013. Once you install this OS update, you will no longer be able to open or run 32-bit apps, including our earliest iOS releases from 2007 through 2013. Apple provides more information about these changes on their site: 64-bit Apps on iOS 11 About...
Mac
With the release of macOS High Sierra, we’ve been working on compatibility updates for our currently-shipping apps to make sure we’re ready. Here’s our latest: OmniFocus 2.11 for Mac includes fixes for High Sierra, and requires macOS Sierra (10.12). OmniGraffle 7.4.3 for Mac is a minor update with...
Mac
OS X is now macOS, and Sierra is out! All of the releases below automatically get cool new OS features like Universal Clipboard and Tabbed Windows. Here’s what you need to know about each of our apps: OmniFocus 2.7 for Mac includes fixes for minor Sierra compatibility bugs. OmniGraffle 6.6.2 for...
iOS Mac
Once again, it’s time for a major new Mac OS X release! This year, it’s all about OS X 10.11 El Capitan. As always, we’re committed to making sure our currently-shipping apps are fully compatible with the new operating system. Our El Capitan compatibility releases are as follows: OmniFocus 2.3 is a...
Mac
When Yosemite launched in Fall 2014, we issued compatibility updates for our shipping Mac applications. Our Yosemite-ready releases are as follows: OmniFocus 2.0.3 is a minor update which fixes some Yosemite compatibility issues and a few other bugs. Clip-o-Tron 1.0.1 is a required update for those...
iOS Mac
If you’re looking to reinstall OmniGraffle 4 on an older system, provided below are download links to re-download the latest version of OmniGraffle 4 for Mac: OmniGraffle Standard v4.2.3 OmniGraffle Professional v4.2.3 Please note that OmniGraffle 4 was last updated in 2008 for Mac OS X 10.5...
Mac
Introduction OmniOutliner 4 comes with the built-in ability to export to a few fine file formats. But thanks to the magic of XML and XSLT, you can create your own export plug-ins and export your outlines to any kind of text- or XML-based format. If you enable OmniOutliner’s Pro feature set, you’ll...
iOS Mac
We want to ensure our apps are a good fit for you, so when we can (as is the case with all of our OS X applications), we offer a two week trial period for apps downloaded from our website. For those apps where we can’t (as is the case with iPhone, iPod touch, and iPad apps), we have plenty of videos...
iOS
If you open this article on your iOS Device and then tap the link below, it should take care of the recovered audio file. Delete recovered audio files OmniOutliner 1.5.3 for iPad addresses a bug with audio recording on iOS 7 which would result in these “Recovered Audio” files getting stuck in...
iOS Mac
Having trouble logging in with your sync credentials? Here are the answers to our most common sync issues. (Resetting your Omni Sync Server account password does not reset any encryption passphrases. Click this link for help if you’re having trouble with a passphrase.) I know my account name, but my...
iOS Mac
When an app on your Mac is behaving in an unexpected way, our Support Humans may ask you to send along a Console Log. The log may tell us exactly what is going on behind the scenes and help us resolve the issue. Using the Console on macOS Sierra Open the Console application (from the Utilities...
iOS
When an app on your iPhone, iPod Touch, or iPad is behaving an an unexpected way, our Support Humans may ask you to send along a Console Log. The log can tell us exactly what is going on behind the scenes and help get you back up and running quickly. In order to get the Console Log from your device,...
iOS
Our iOS apps have a built-in crash reporter that appears when reopening an app after a crash has occurred, which our Support Humans can refer to when helping troubleshoot any issues with our apps. In some cases, a crash may occur that can’t be captured by reporter. When this happens, there are a few...
iOS Mac
Usually at least one of our applications will have a prerelease test version available. We’re not always in need of external testers, but when we’re looking for feedback on bug fixes or new features, we’ll publicly or privately open the test feed so we can try our latest changes out in the wild. To...
Mac
To apply styles to the column titles in your document, select the Column Titles style in the sidebar. Then use the Style Inspector to make your adjustments. It’s not currently possible to apply styles individually to column titles.
iOS
This article covers OmniGraffle 2 for iOS and OmniOutliner 2 for iOS. Legacy apps are covered at the end. There are separate instructions for using Omni Sync Server with our other apps, OmniFocus and OmniPlan. Our document-based iOS apps offer built-in support for OmniPresence, our free solution for...
iOS Mac
Networking security practices can result in syncing difficulty. Your network administrator may need to add a firewall exception to allow OmniFocus or OmniPresence syncing. Please share this information with them! Create a firewall exception For teams that have multiple people using the Omni Sync...
Mac
If an Omni app becomes unresponsive (“hangs”, “spins”, or “beachballs”), a sample of the app process will help us figure out why. To take a sample, open the Activity Monitor application (from the Utilities folder inside your Applications folder). After opening Activity Monitor, make sure the CPU...
iOS Mac
Do you offer trial versions of your Mac apps? We sure do! If you’d like to try out our software before committing to a purchase, we’re happy to offer a 14-day fully functional trial of all the Omni applications for Mac. This is the best way to spend some hands-on time with our apps—with access to...
Mac
If one of our Mac applications is crashing when you try to open it, the first thing you’ll want to try is to hold down the Shift key on your keyboard, then open the app again. Continue to hold the Shift key as the application starts up, until you see the first window appear. The crash may be related...
Mac
From time to time, customers contact us about certain error messages they see when downloading our apps via the Mac App Store. Such error messages include “OmniFocus.app is damaged and can’t be opened. Delete OmniFocus.app and download it again from the App Store” or “This application can’t be...
Mac
The Omni Group has a long history of offering upgrade pricing on new versions of existing apps, and while the App Store doesn’t support selective discounts, we originally planned on letting Mac App Store customers move to our own store to get those discounts. Unfortunately, we then discovered that...
iOS
Sadly, the Omni Productivity Pack bundle is no longer available for purchase on iOS, beginning with the release of OmniPlan 3 for iOS on February 4th, 2016. Our CEO, Ken Case, explains why: The existing “Omni Productivity Pack” will no longer be available once we remove OmniPlan 2 from sale—which...
iOS Mac
When you write in to tell us what you’re looking for in our applications, whether you are a current user of our software or just shopping for something that will suit your needs, we listen! As a matter of fact, we keep track of every email, tweet, Facebook post and phone call (and more) in our...
iOS Mac
We take snapshots of sync server contents once a day, and keep one weeks’ worth at a time. Weekly snapshots are also taken and are stored for up to 45 days. These snapshots are for our own backup purposes, and is not a replacement for your own dedicated backup solution. We strongly recommend taking...
iOS Mac
About the Docs Web: Pure HTML in your browser. You can search and bookmark pages just like you would any other website, and you can also print (or save to PDF, if you are in need of a PDF file). iBooks Store: Many of our manuals are also available in EPUB3 from the iBooks Store, including any...
iOS Mac
When we first started releasing our documentation and tutorials on Apple’s iBooks Store, we thought we had everyone covered. However, as some of you may have noticed, “Available on the iBooks Store” doesn’t apply to everyone. We quickly discovered a growing list of countries that do have an iBooks...
iOS Mac
The latest versions of the Mac and iOS versions of OmniFocus, OmniGraffle, OmniOutliner and OmniPlan offer localizations in many languages! With the exception of OmniOutliner 5 for Mac (see below), our currently-shipping apps are available in English, Dutch, French, German, Italian, Japanese,...
iOS Mac
OmniOutliner and OmniGraffle documents are stored in a type of folder called a file wrapper. File wrappers appear to be normal files in the Finder. Apple Mail will treat file wrappers like normal files and transparently zip them when you attach them to an email. Receivers of your email who also use...
Mac
Great question! Our document-based apps still offer a built-in menu option for Save As, but depending on the version of Mac OS X installed, you may instead see a Duplicate option. Starting with OS X 10.7 Lion, Apple automatically started replacing Save As with Duplicate for document-based apps like...
iOS
These are all limitations of the iOS platform, not design choices. The platform is still young, and we’re already thrilled with what we can do, but if Apple wants to open up these features to us, we will be more than happy to take advantage of them.